Services are offered independently as a supplement to existing administrative or formal grievance procedures and have no formal decision-making authority. All parties involved will be treated fairly; neither side of a dispute will be advocated. In order to assure confidentiality, no acknowledgement of who has used the ombuds' office will be given without permission of the student.
The Ombuds' Office deals with a wide range of conflicts, complaints, and disputes.
- Policies and procedures (campus, college/school, or departmental)
- Decisions or actions affecting groups or individuals
- Grading issues
- Interpersonal disputes
- Unfair treatment
Martha Lou Scott, Ed.D.
1st floor, Suite 114, McLane Student Life Center
One Bear Place #97066
Waco, TX 76798-7066