Student Financial Services
Pop-Up Blocker Information

View Your E-Bill
Pay Your Bill 1
Login to the E-Bill site to access your bill and pay with electronic check or credit card.

In our upgraded E-Bill site, your bill displays in a new window. This improvement allows you to navigate throughout the rest of the system and lets you choose to keep your E-Bill available for viewing. Before viewing your E-Bill in the new system for the first time, you will need to choose to Always Allow Pop-ups from pay.baylor.edu.

While there’s no way for Baylor to know exactly what setting on your computer could be blocking your pop-ups, we have provided what help we can below.

IE Internet Explorer

If using Internet Explorer (depending on the version):

  • From the menu bar, select Tools, then Internet Options.
  • On the Privacy tab, under Pop-up Blocker, click Settings.
  • Type pay.baylor.edu and click Add.
  • Click Close, then click OK.
For additional assistance with Internet Explorer, please access http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11

Firefox Mozilla Firefox

If using Firefox (depending on the version):

  • From the menu bar, select Tools, then Options.
  • On the Content tab, next to Block pop-up windows, click Exceptions.
  • Type pay.baylor.edu and click Allow.
  • Click Close, then click OK.
For additional assistance with Mozilla Firefox, please access http://support.mozilla.org/en-US/kb/Pop-up%20blocker

Safari Safari

If using Safari (depending on the version):

  • From the menu bar, click Edit, then Block Pop-Up Windows.
  • If the menu bar is not in view, click the settings button at the top right and select Show Menu Bar.
Note: In Safari, if you see a checkmark next to ’Block Pop-Up Windows,’ then pop-ups will be blocked for all websites. If this box is not checked, then pop-ups will not be blocked for any website.

Google Chrome Google Chrome

If using Google Chrome (depending on the version):

  • Select the Menu icon on the far right hand side of your screen   Google Menu Icon
  • Choose Settings
  • Choose Show Advanced Settings (at the bottom of the page)
  • Under Privacy, click Content settings
  • Scroll down to the Pop-ups settings and click Manage exceptions
  • Type pay.baylor.edu and then choose OK twice.
For additional assistance with Google Chrome, please access http://support.google.com/chrome/bin/answer.py?hl=en&answer=95472

If these instructions do not enable you to view the bill, please use the Google search link to find more information on disabling pop-up blockers: http://www.google.com/search?q=disable+pop+up+blocker

You also may want to check to see if you have an additional toolbar that is blocking pop-ups, such as a Google toolbar.

Google Toolbar FAQs: http://support.google.com/toolbar/bin/answer.py?hl=en&answer=9171

Authorized Users: If you are still experiencing difficulty accessing the bill, you may want to ask your student for help changing the settings on your computer.