We all experience times when we need a little help with life’s challenges. Baylor understands this and provides the HorizonCare employee assistance program (EAP) to offer support, guidance and resources to help employees and their families resolve personal issues. A Member Advocate from Horizon HealthEAP Services will speak confidentially with you to provide consultation, resources, an action plan and information needed to help address your concerns.

The HorizonCare program is paid for by Baylor. However, if you accept a referral to services that are not a part of the HorizonCareprogram, you may be responsible for the costs associated with those services.

Consultative Solutions for Employees and Their Family Members

The EAP and WorkLife services provide employees with consultation, information and referrals to community resources for a variety of concerns, including:

Face to Face Consultations
In addition to consultation and online resources, employees may qualify for up to three face-to-face assessment and counseling sessions. These may be scheduled on a per-issue basis, for evaluation and short-term treatment. Counseling sessions are provided by Horizon's national network of more that 23,000 licensed providers including several local providers.