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Management

Study: U.S. Workers Not Taking Paid Time Off Work
[11/19/2014]
KWTX-TV: VIDEO: Emily Hunter, Ph.D., assistant professor of management in Baylor University’s Hankamer School of Business, was interviewed for this story about the trend of U.S. workers not taking advantage of their paid time off. Hunter is an expert in issues regarding work-life balance.
(FULL STORY)

Baylor Student Wins Major Human Resources Scholarship
[11/10/2014]
Baylor’s own Melanie Prada is this year’s recipient of the HR Southwest Conference (HRSWC) Excellence in Education Student Scholarship, which includes a $1,000 scholarship and the net proceeds from the HRSWC silent auction.
(FULL STORY)

Companies May Overreact to Activists
[10/31/2014]
Companies may overreact to social or environmental activists protesting their business practices, according to an article in the Academy of Management Review.
(FULL STORY)

Business Managers Prefer to Deceive Face to Face
[10/29/2014]
When John Carlson, associate professor of Information Systems (IS), set out to conduct research about why people, business managers in particular, choose certain modes of communication, the results surprised him.
(FULL STORY)

Baylor University’s Hankamer School of Business Hosts Dale P. Jones Business Ethics Forum on Leading with Ethics
[10/26/2014]
The 2014 Dale P. Jones Business Ethics Forum will take place in Baylor University’s Hankamer School of Business Nov. 4-14. This year’s theme, “Leading with Ethics,” aims to engage students, faculty, alumni and business leaders in discussions of major ethical issues facing the business world today.
(FULL STORY)

They Aren't Just Suppliers, They're Partners
[9/30/2014]
Inc.: Article in Inc., a national publication that targets CEOs and other top management executives of fast-growing companies, gives business owners and managers steps to take to build a strong supply chain. Pedro Reyes, Ph.D., associate professor of operations and supply chain management in Baylor’s Hankamer School of Business and director of the Center for Excellence in Supply Chain Management, is quoted about technological advances in the industry – particularly regarding the use of radio frequency identification.
(FULL STORY)

Assistant Professor’s Study on Food Service Goes Viral
[9/22/2014]
When Emily Hunter, assistant professor of Management and Entrepreneurship started working on, The Waiter Spit in My Soup! Antecedents of Customer-Directed Counterproductive Work Behavior, with her adviser and mentor Lisa Penney, associate professor in the Psychology Department at the University of Houston, she never expected it to get much exposure. By Sept. 5, just two months after the article was published online in the Human Performance journal, a variety of news outlets from Fox News to The Today Show picked up their article and ran stories on their findings.
(FULL STORY)

What Your Waiter is Doing Behind Your Back
[9/8/2014]
AOL: A new study co-authored by Emily Hunter, Ph.D., assistant professor of management and entrepreneurship in Baylor’s Hankamer School of Business, looks at how restaurant servers, hosts, bartenders, cashiers and managers behave and react when faced with difficult customers. The results found that difficult diners cause staff to exhibit counterproductive work behavior. “The laborious emotional demands of these positions make it difficult for an employee to maintain positive emotions while managing any negative emotions they may experience on the job,” said Hunter.
(FULL STORY)

Why You May Want to Think Twice about How You Treat Your Waiter
[9/5/2014]
The Globe and Mail: A new study co-authored by Emily Hunter, Ph.D., assistant professor of management and entrepreneurship in Baylor’s Hankamer School of Business, looks at how restaurant servers, hosts, bartenders, cashiers and managers behave and react when faced with difficult customers. The results found that difficult diners cause staff to exhibit counterproductive work behavior. “The laborious emotional demands of these positions make it difficult for an employee to maintain positive emotions while managing any negative emotions they may experience on the job,” Hunter said.
(FULL STORY)

Smart Technology Tracks Hospital Patients
[9/4/2014]
Fox News: An article about smart technology and its use in the medical industry quotes Pedro Reyes, Ph.D., associate professor of operations and supply chain management in Baylor University’s Hankamer School of Business and director of the Center for Excellence in Supply Chain Management.
(FULL STORY)


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