Special Circumstance Appeal

The FAFSA and CSS Profile help us evaluate your and your family’s ability to pay for your education; however, there are some specific situations that may result in an inaccurate assessment of this ability. 

To review these situations, we use the special circumstance appeal, which allows you and your family to document your individual financial situation.  Our committee will then determine if we are able to provide additional financial aid.

If you are facing one of the situations listed below, please consider submitting a special circumstance appeal.

Keep in Mind:

  • Appeals are typically reviewed within 3-4 weeks after submission. During busy processing times (such as the summer), it may take longer for your appeal to be evaluated.
  • If the Expected Family Contribution (EFC) calculated from the FAFSA and CSS Profile are zero, you are not eligible to complete an appeal as you are currently receiving the maximum amounts of federal, state, and institutional aid for which you are qualified. You can find your EFC on your Student Aid Report (SAR) from your FAFSA and/or your EFNAR from the CSS Profile.
  • Only undergraduate students are eligible to apply.
  • This review does not guarantee that any additional funds will be available. Revised awards are based upon any available funding.
  • You must have received a finalized financial aid award notification.
  • If you were previously selected for verification, you need to complete that process before your special circumstance appeal can be reviewed.
  • You must be enrolled at least half-time during the semester that the review is completed in order for any revised aid to be disbursed.

Situations that may qualify for review:

  • Loss or change of employment (reductions of income must be at least $2,000 and reflect at least a 20% decrease in total income from the previous year's tax return)
  • Loss or change in amount of child support, Social Security, or other benefits
  • Divorce or separation of parents
  • Death of parent(s)
  • Unusual medical expenses (not covered by insurance)
  • One-time taxable income used for life-changing events (e.g. IRA, pension distribution, back-year Social Security payments)
  • Unusual or unexpected expenses (Private School (K-12) Tuition for siblings)

Situations that do NOT merit appeal include, but are not limited to:

  • Standard living expenses (e.g. utilities, credit card payments, children’s allowances, etc.)
  • Mortgage payments
  • Car payments
  • Credit card or other personal debts
  • Vacation expenses
  • All other discretionary expenses

How to Submit Your Appeal: 

If you have any questions about your personal situation, you may contact Student Financial Services by calling (254) 710-2611 to discuss your situation. Otherwise, you may submit your Special Circumstances Appeal form using the links below. Once all requested documentation has been received, your appeal will be reviewed by the Appeal Committee and you will be contacted after their review concludes.

The 2021-2022 Academic Year consists of the Fall 2021 and Spring 2022 semesters.

The 2022-2023 Academic Year consists of the Fall 2022 and Spring 2023 Semesters. Our office will begin evaluating appeal requests for 2022-2023 in May 2022.

Please note: Changes that occur in the 2021 tax year will not be reviewed until the 2021 taxes are available and a tax return transcript along with all 2021 W-2s and/or 1099s can be provided for student and parent (or student’s spouse).

Deadline Information:

For the 2021-2022 award year, the deadline to submit an appeal or all supplemental documents will be:

  • Fall Only - December 1, 2021
  • Full Academic Year - April 15, 2022

For the 2022-2023 award year the deadline to submit an appeal of all supplemental documents will be:

  • Fall Only - December 1, 2022
  • Full Academic Year - April 14, 2023

Limited Access to Clifton Robinson Tower
Financial Aid, Student Accounts and One Stop (first floor) are open to walk-in visitors, however we encourage students to reach us via phone, contact us form or virtual office visit while a construction project occurs at the Clifton Robinson Tower. Parking is very limited. More information about how to contact us can be found here.