Contact Us

To reach the Student Financial Accounts or Financial Aid office you can submit an online inquiry, call our office, or schedule a virtual visit.  

Online:

To submit an inquiry online:  baylor.edu/sfs/contactus
*If you experience issues submitting an inquiry, we suggest using Google Chrome and completing the form without autofill.

Phone: 
  • Student Financial Accounts (Billing/charges, E-bill, 529 plans, outside scholarship reporting, holds, etc.):  254-710-2311 
  • Student Financial Aid (FAFSA, CSS Profile, Financial Aid Resources, scholarships, appeals, etc.):  254-710-2611
Visits:

To signup for a virtual office visit:  baylor.edu/sfs/visit

Additional contact information:  

Student Financial Aid Office

Office Hours

Monday, Tuesday, Wednesday, and Friday
9:00 a.m. - 4:00 p.m.
Thursday: 9:30 a.m. - 4:00 p.m.

Questions/Help: baylor.edu/sfs/contactus
Toll Free: 1-800-BAYLOR-U, option 8, 2
Phone: 254-710-2611
Fax: 833-969-0184

Mailing Address

Baylor University
Student Financial Aid Office
One Bear Place #97028
Waco, TX 76798-7028

Physical Location

Express Mailing - e.g. FedEx, UPS, etc.:
Baylor University
Student Financial Aid Office
Clifton Robinson Tower, Suite 150
700 S. University Parks Dr.
Waco, TX 76706

Student Financial Accounts

Phone Hours

Monday, Tuesday, Wednesday, and Friday
9:00 a.m. - 4:00 p.m.
Thursday: 9:30 a.m. - 4:00 p.m.

Questions/Help: baylor.edu/sfs/contactus
Toll Free: 1-800-BAYLOR-U, option 8, 1
Phone: 254-710-2311
Fax: 254-710-2114

Departmental Transactions Office Hours

(Miscellaneous Receipt Deposits, Petty Cash, etc.)

Monday, Tuesday, Wednesday, and Friday
9:00 a.m. - 11:00 a.m., 2:00 p.m. - 4:00 p.m.
Thursday: 9:30 a.m. - 11:00 a.m., 2:00 p.m. - 4:00 p.m.

Mailing Address

For payments or scholarship checks:
Baylor University
Student Financial Accounts
One Bear Place #97048
Waco, TX 76798-7048

Physical Location

Express Mailing - e.g. FedEx, UPS, etc.:
Baylor University
Student Financial Accounts
Clifton Robinson Tower, Suite 100
700 S. University Parks Dr.
Waco, TX 76706