Refunds

General Refund Information - Credit balance refunds typically result from schedule adjustments, excess financial aid, over-payment, or health insurance waivers. Regardless of who paid the bill (except for parent loan refunds designated for the parent borrower, or when refunded to a credit card), refunds are issued in the student's name. Please note, Baylor is no longer allowing credit balances to remain on student accounts. Refunds of all eligible credit balances will be processed automatically, either by Electronic Refund (via Direct Deposit or Instapay) or mailed check. If an International student does not have a U.S. bank account available for an Electronic Refund, then a Western Union wire refund can be processed upon request. 

Cancellation/Withdrawal Refunds

A cancellation occurs when a student decides not to attend classes for a semester prior to the first day of classes for that semester and the student is fully refunded. A withdrawal happens beginning the first day of class and a refund is based on a percentage of days spent in class.

Add/Drop Refunds

After the first week of classes, a student will need to fill out an Add/Drop form from the Office of the Registrar. A refund is based on a percentage of days spent in class.

Electronic Refund (via Direct Deposit or Instapay)

Students are encouraged to set up an Electronic Refund account in the E-Bill System - either refund by Direct Deposit or Instapay. Baylor University will electronically deposit students' excess financial aid or any other account refunds into a checking or savings account - any bank, anywhere in the US. This is the same safe and secure process that is used to deposit payroll checks. If an Electronic Refund account is not set up, refund checks will be mailed to the permanent home address on file which can take several weeks to be received by the student. If an International student does not have a U.S. bank account available, then a Western Union wire refund can be processed upon request. 

Refund of Title IV (federal aid) Credit Balances

Return of Title IV credit balances will be automatically processed within 14 days of the posting of aid to the student’s account. To eliminate the credit balance, a refund by electronic refund or a mailed check will be issued to the student. The student is the only individual authorized to take ownership of the check. The only exception is for student accounts with Parent Plus loans. During the application and approval process of the Parent PLUS Loan, the parent has the option of selecting him/herself or the student to receive the refund. If the parent selects him/herself to receive the excess funds, a paper check will be mailed to the address listed on the original loan application, unless the parent (borrower) sets up an Electronic Refund account in the E-Bill System. If Baylor has lost contact with a student or parent who is due a Title IV credit balance, the school will return the credit balance to the appropriate FSA program/lender.

Outstanding Checks - 

Checks that have not been cashed within 210 days, will be voided and the funds will be returned to the corresponding lender.

If additional information is needed regarding refunds, please contact our office at baylor.edu/sfs/contactus

Limited Access to Clifton Robinson Tower
Financial Aid, Student Accounts and One Stop (first floor) are open to walk-in visitors, however we encourage students to reach us via phone, contact us form or virtual office visit while a construction project occurs at the Clifton Robinson Tower. Parking is very limited. More information about how to contact us can be found here.