Featured Training/Learning

October 12, 2020
Ignite

We are excited to announce several online and instructor led (via Zoom or MS Teams) courses available for managers in Ignite. Topics include leading change, resolving conflict, performance improvement, compensation, self-awareness, and one-on-one meetings. Use the links below to learn more about each course.

Leadership Lessons: Making Your One-on-One Meetings Matter


One on one (1:1) meetings are arguably a leader’s most valuable meetings. However, not ever leader holds them and not every leader holds them well. This short class will help you create impactful 1:1 meetings that make a difference. You will learn the value and benefits of 1:1s, how to get started, three different types of 1:1s, how to help your employees get the most from the meeting, and how to avoid common mistakes.


Effectively Resolve Conflicts(online course)


Conflict, although often thought of as negative, can be very positive. When conflict is handled effectively, it can improve decision and actions by enabling people to freely express and constructively consider and debate ideas.

However, when conflict is handled inappropriately, it affects both teams and individuals. Poorly handled conflict interferes with work relationships, increases stress, and can fragment teams. Negative conflict also correlates with increased absenteeism and turnover rates.

There are five different approaches to resolving conflict and each is appropriate and helpful for certain situations and counterproductive in other situations. Using the right approach at the right time is fundamental to effective conflict resolution.

This online course includes:

  • An explanation of conflict types and impact
  • Strategies to manage conflicts
  • Identification of beneficial and harmful conflict
  • Opportunities to reflect on personal conflict style
  • Activities to reinforce learning and apply core principles to navigating team conflicts

Although designed for managers, this online conflict resolution course is helpful for everyone.

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