Technology Procurement
Computer purchases are made by Dean’s staff;
departments should not place a computer order, nor reimburse for one.
Baylor provides one computer per employee (when a computer is necessary)
* Desktops are the Dell OptiPlex 5000SFF or a Mac Mini;
* Laptops are the Dell Precision 3470 or the MacBook Air
Each has an upgraded processor, 16GB RAM, and a 256 or 512GB SSD
You may request a single, or dual 23/24" monitor(s) or a single 27" monitor
More specifications on the ITS Standard Hardware & Categories page
Replacement eligibility is based on the existing Asset Tag number
* computers starting with 18, or lower, are now eligible to replace
* primary computers (Category 1) starting with 19, or lower, are eligible
* if a computer is failing, but not yet eligible, please contact the helpdesk
* you may defer as long as your unit is working for you
TO REQUEST A REPLACEMENT, please email us with:
* Your Name, Department, Location: (Building & room number)
* Asset Tag: (top number on a sticker on the computer being replaced)
* Indicate the same model as what you are returning, or a change
* Accessories: (keyboard, mouse, dock, monitors, etc)
More powerful Dell Precision or Apple models may be justified:
* Tell us if you need more RAM or a larger drive on the provided models
* Otherwise, Click to Request/Justify an advanced Precision or Mac
- ITS and the Dean's Office will review each request
- Alternate funding is typically necessary
- Custom orders may take several weeks/months to arrive
TO ADD A COMPUTER (nothing to replace)
- For a NEW, Full-Time EMPLOYEE
email us their name, department, location, start date, and desired type - For a Temporary or Adjunct need
email us their name, dept, location, start and end dates, and type - For a Research area or other need
email us or, for complex or non-standard needs, submit the A&S Computer Request form; be prepared to provide the start-up/project number for funding and a strong justification for the Dean's office and ITS to review (it's easier to find a unit to replace)
WHAT TO EXPECT: You will be notified. Approved requests will be processed.
SHORT-TERM Laptops, and other equipment, is available from Helpdesk+
PRINTERS
- Departments should no longer place printer orders
- Ricoh copiers are being upgraded; more computer users will print to the copiers
- Departments needing an additional printer should contact us with the location, users served, need, and closest existing option - printers are expected to serve multiple users (we have been asked to reduce the number of printers in use)
- If you have a failing printer, contact the Help Desk with the ITID number and location to repair or replace
- If you have a mission-critical printer, with no nearby alternative, let us know when it approaches 8 years of service (asset tag startes with 15, or lower)
OTHER DEVICES
Any device using the wired or wireless networks must be reviewed by ITS Security prior to purchase. Devices built for typical (home) wi-fi networks often do not work on a secure, enterprise network. Request a review by accessing the blue ITS Service Catalog at helpdesk.baylor.edu then click the “Non-Standard Technology Purchase” tile.
The $300 iPad model meets most needs and may be approved at the discretion of the department Chairs (calling upon their charge to be excellent stewards of our resources). Orders may be placed in Ignite using the Book Store. Email tech_sales@baylor.edu ... we do not approve of cellular data use but, if justified, those purchases go through ITS Installs (Matt Branch and Sandra Chartrand).
SOFTWARE
University software is listed at the HelpDesk+ software page. To inquire about software not listed, please contact the HelpDesk with the title and need.
Arts & Sciences Technology
(Email astc@ with comments ... Last updated 01-18-23)