HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the Garden Level of Moody Memorial Library.
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Jan. 27, 2021
Apple Users Encouraged to Install iOS 14.4 Update
Yesterday Apple released an important software update for iPhones and iPads. The iOS 14.4 update addresses three different, active security exploits that were recently discovered. Baylor ITS encourages owners of all eligible Apple mobile devices to install this update as soon as possible.
Nov. 13, 2020
Baylor VPN Client Update Required for Mac Users Prior to Big Sur 11.0.1 Update
Mac users who use Baylor's VPN must upgrade to the latest version of the Palo Alto GlobalProtect VPN client prior to upgrading to MacOS Big Sur 11.0.1.
Oct. 26, 2020
ITS & Libraries Magazine Now Available!
The latest edition of the ITS & Libraries Magazine is hot off the (digital) press!
Oct. 7, 2020
Microsoft is investigating an outage to M365 services.