HelpDesk+

HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the Garden Level of Moody Memorial Library.

How can we help you today?

Self Help Some common tech problems can be solved right here with our online self-help services. [Login with BearID required] Walk-Up Visit us on the Garden Level of Moody Memorial Library for expert help from our friendly HD+ team. No appointment needed! Call/Email/Social Stay in touch with HD+
Equipment Checkout Services/Support Self Service Reset Password Submit Support Request

News

Read More News
May 11, 2021
Microsoft Enhances Recorded Meetings in Teams
Microsoft is improving the way meetings recorded in Teams are managed across the Microsoft 365 platform.
Apr. 22, 2021
Change to Zoom Login Process Coming May 17
Baylor’s Zoom login process will require two-factor authentication for all Baylor email-associated accounts
Apr. 14, 2021
Save Time with FindTime
Microsoft FindTime is an Outlook add-on that helps people across organizations reach consensus on a meeting time.
Apr. 15, 2021
IRS Phishing Scam & Unexpected Duo Notifications
Keep your information safe by becoming "BearAware" about a new phishing scam and a potential loophole in two-factor authentication.

HelpDesk+

Moody Library (Garden Level)
1312 S. 3rd St, Waco, TX 76798

(254) 710-4357 (HELP)

HoursServices/SupportSelf ServiceReset PasswordSubmit Support Request