Baylor Law Baylor
Please email us at baylorlawit@baylor.edu to have your question added to this FAQ page!
Technology Svcs
Exams
Student Technology

FAQ

1. How can I receive assistance with my personal laptop?
2. How can I get assistance if I am unable to come to the computer lab during normal office hours?
3. Can I use a Law School laptop for exams?

Printing FAQs

1. PawPrints says I don't have sufficient funds to release the job. What should I do?
2. How do I install Paw Prints on my personal laptop?
3. My printers on Windows 7 or 8 are showing as offline. What can I do?
4. PawPrints says my document is too large. What is the size limit?
5. How does color printing work?
6. Where are the Law School printers located?




FAQ

1. How can I receive assistance with my personal laptop?
Please contact the Information Technology team via email at baylorlawit@baylor.edu or by stopping by the computer lab on the third floor of the law library.

2. How can I get assistance if I am unable to come to the computer lab during normal office hours?
The easiest method to obtain assistance when normal hours are not possible is to email the I.T. staff at baylorlawit@baylor.edu to arrange an appointment. All of the staff are responsive to the special circumstances that are presented to students engaged in practice court, team competitions, etc.

3. Can I use a Law School laptop for exams?
Yes. Please visit http://www.baylor.edu/law/technology/index.php?id=77928 to request a laptop reservation for finals. Please understand that there are not many laptops to be used for this, so reservation requests made at the last minute are not expected to be fulfilled. This form is turned off unless reservations are being accepted.
More Information: http://www.baylor.edu/law/technology/index.php?id=77928

BACK TO TOP

Printing FAQs

1. PawPrints says I don't have sufficient funds to release the job. What should I do?
Due to some billing complications, Law students are not able to print into a negative balance. If you need additional funds added to your balance, go to this page and request more.
More Information: https://www.baylor.edu/law/technology/index.php?id=86474

2. How do I install Paw Prints on my personal laptop?
To install PawPrints on your personal laptop. visit this page. http://www.baylor.edu/pawprints/
More Information: http://www.baylor.edu/pawprints/

3. My printers on Windows 7 or 8 are showing as offline. What can I do?
For all the students whose law school printers are showing to be offline in windows 7 or windows 8, the solution from main campus for now is the following: 1) Remove the printers (http://windows.microsoft.com/en-us/windows-vista/add-or-remove-a-printer) 2) Download windows installer (http://www.baylor.edu/pawprints/index.php?id=98563) 3) "Run PawPrints Printers" file found in the unzipped folder to reinstall the virtual queues (this could take several minutes and will require you to input your Baylor username and password) We apologize for any of the inconvenience this has caused you and will update you if the University comes up with a better solution. If you have any trouble with the above steps or are needing help in general please do not hesitate to come by our offices so we can assist you.

4. PawPrints says my document is too large. What is the size limit?
When you print a document, you're creating a spool file on the PawPrints print server. The size of a spool file can often be exponentially larger than the original document! Rather than setting a size limit on the original document, PawPrints' size limit applies to the spool file created on the server since that's the file the printer receives. If a spool file is larger than 500MB for B&W and 800MB for color, the print job is denied. Hint: printing fewer pages at a time will reduce the size of your print job.

5. How does color printing work?
Print jobs sent to a color printer will automatically charge 4 times the standard amount. For example, a 5 page document costs 20 pages.

6. Where are the Law School printers located?
Most of the Law School printers are in the 3rd floor lab. There are a few on other floors. See this map for a full list with locations.
More Information: http://www.baylor.edu/law/technology/index.php?id=74337

BACK TO TOP

Copyright © Baylor® University. All rights reserved. Legal Disclosures.        Disclaimer