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ITS System Maintenance

Heat Outage 08/13/11

Aug. 12, 2011

The Heat system will be down for required system maintenance so that the database can be upgraded. The system will be down on Saturday, August 13 from 8:00 a.m. until noon. Other services will also be unavailable during this outage. Please see below for a detailed list of services affected.*

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.

*Services Affected

Human Resources HEAT System
Admission Services HEAT System
ITS Client Services FM and Form Project Requests
Move Packet
Technology Help Desk Web Ticket Entry
Technology Self Service Help
Telephone Request Form
HEAT Surveys and Reports Web
Telephone Request Form
Nursing Web Ticket Submissions
ELCS Web Tickets Submissions
ResTech Web and Issue Tickets Submissions