Heat Outage 08/13/11

August 12, 2011
The Heat system will be down for required system maintenance so that the database can be upgraded. The system will be down on <b>Saturday, August 13 from 8:00 a.m. until noon</b>. Other services will also be unavailable during this outage. Please see below for a detailed list of services affected.*

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.

<b>*Services Affected</b><br>

HEAT and iHEAT<br>
Human Resources HEAT System<br>
Admission Services HEAT System<br>
ITS Client Services FM and Form Project Requests<br>
Move Packet<br>
Technology Help Desk Web Ticket Entry<br>
Technology Self Service Help<br>
Telephone Request Form<br>
HEAT Surveys and Reports Web<br>
Telephone Request Form<br>
Nursing Web Ticket Submissions<br>
ELCS Web Tickets Submissions<br>
ResTech Web and Issue Tickets Submissions
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