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Multiple Systems Outage - 05/03/12

May 3, 2012

Major systems including Trax, BearWeb, BearSpace, BearQuest, Banner, and many other on-line resources will be down briefly at 6:00 p.m. on Thursday, May 3. Services are expected to be restored between 6:15 and 6:30 p.m. Please see below for a detailed list of services affected.*

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.

*Services Affected

• Advising Area Update
• AlumniSearch
• Astra Scheduler
• Attendance Manager (Academic Support & Career Counseling)
• Banner (Student, HR, and Advancement Systems)
• BayBI
• The Baylor Network Directory
• The Baylor Network Event Registration
• Baylor Online Directory (will NOT affect Outlook Address Book)
• BearCLAW
• BearID "Activate" or "Change Password" (will NOT disrupt use of BearID)
• BearQuest
• BearSpace (Xythos)
• BearWeb
• ChairSIS
• Chapel Attendance
• CL&L Housing Applications
• ClassAct
• ClassRoll
• Course Listings (Schedule of Classes system)
• DARS
• DevNet
• DMS Web Submissions
• E-Bill System (including adding BearBucks ***will NOT disrupt BearBucks or Payroll Deduct spending)
• ELCS Web Tickets Submissions
• Electronic Change in Schedule (ECIS)
• Electronic Tuition Remission Application (TREX)
• Employment Management System (EMS)
• Faculty Evaluations
• GoBaylor (Admissions Application, Deposit, and Status Check)
• Golden Bear Rewards Club "Check Your Points" (will NOT disrupt game attendance points)
• HEAT (all HEAT systems and iHEAT)
• ID Number Lookups
• ITS Client Services FM and Form Project Requests
• Job Descriptions
• Khalix
• Move Packet
• NolijWeb / NolijTransfer
• Nursing Web Ticket Submissions
• PawPrints "Billing" (will NOT disrupt printing)
• ResTech Web and Issue Tickets Submissions
• RMS (Residential Management System)
• Student Success Center Deficiencies and Referrals
• Technology Help Desk Web Ticket Entry
• Technology Self Service Help
• Telephone Request Form
• Transfer Course Evaluation (ITCE)
• Trax (PeopleSoft)
• Truett Seminary Lifelong Learning
• Tuition/Stipend Authorization forms
• Unified Advising System