Budget Planning 2013-2014
Primary or Category 1 Computer Standards
Dell E7440 (14" Display)
Dell E7240 (12.5" Display)
Level B: Replace in 2015-2016
Level C: Replace in 2014-2015
Level D: Replace in 2013-2014
All computer equipment with an IT ID support tag number starting with "10".
Categories 2 - 6 Computers
All computer equipment with an IT ID support tag number starting with "09" should be requested for replacement by the department. This level should not include any Category 1 computers.
HP M602 dn
CP 4525 dn
Non-supported - All non-supported computers and printers should be requested for replacement by the department.
Note: All equipment donated or obtained through grants must also comply with the hardware support and replacement guidelines. All computers must be listed in the LANDesk inventory database for your department.
Hardware Services Guidelines:
All Baylor standards that are recommended by the Baylor Technology Procurement Office will be provided full support from the ITS repair shop. Spare parts and employee certifications for these products are maintained by ITS. The list of standard equipment is reviewed and updated as needed throughout the fiscal year.
If your department would like to request a non-standard hardware item, a Departmental Request for Purchase of Non-Standard Technology form must be submitted to ITS. The department may need to purchase 3 years of warranty service from the vendor for the non-standard product selected. If warranty service is purchased, your department will also be required to contact the vendor directly to schedule any maintenance or repair services.