Here is a list of recommendations for protecting your computer and data before you leave, and when you return to campus. Then while you are away, is a list of suggestions for accessing your information off campus and staying in touch with Baylor events while at your destination.
|Computer and Data||Phone/Smartphone|
"Out of Office"
Outlook Web Access
The latest updates and fixes available from Microsoft protect your computer and keep it running smoothly. Make sure you are current by running Windows updates prior to leaving campus. For more information, see the Windows Updates webpage.
All Baylor laptops must have PGP encryption software installed on the computer. All desktops which store sensitive information (defined as protected or higher on http://www.baylor.edu/its/index.php?id=83590, ex: social security or driver's license) must have PGP installed. Before you leave, restart your laptop to make sure you remember your PGP passphrase. Call the Help Desk prior to your departure to schedule a time for the installation if you do not have PGP and feel that you need it.
Self-Service keyword(s): PGP
Configure your computer for VPN for access to secure Baylor systems such as Banner, Trax, Tivoli or BearQuest. To configure your computer for VPN, please see the VPN webpage.
Self-Service keyword(s): VPN
Change your password before leaving campus for an extended period of time. If your password were to expire while off campus or if you decide to change your password while away from campus, it requires more steps to make sure that all passwords are synchronized. If you change your password while away from campus and you use a laptop, you will need to use your old password to log into the laptop and your new password to access your email, Canvas, etc. It is preferred to change it while connected to the Baylor network. See the BearID Password page for more information.
Self-Service keyword(s): update password
Baylor ID Card
Be sure you have your Baylor ID number with you. You will need it to access payroll information from the internet. If you should lose your Baylor ID card while traveling, call the Baylor ID office immediately at 254-710-1965 or you can deactivate it real-time from the Cashier's Office website.
Self-Service keyword(s): lost Baylor id
If you have only a desktop computer and want to take a laptop computer with you, you may want to consider using a loaner laptop. ITS has Dell and Macintosh laptops, LCD projectors, digital cameras, and a limited number of iPads available to faculty and staff for checkout when needed for travel, a special presentation or project, etc. The equipment is available on a first-come, first-served basis. The normal checkout period is two weeks. To reserve one of these units, contact Hardware Services at ext. 6520. Hardware Services is located in the 5th Street Parking Garage.
Self-Service keyword(s): Laptop Loaner
Tivoli users: Run a client-initiated backup prior to leaving campus for an extended period of time using your Backup monitor located on the desktop. Quit out of all programs and close or save all active files before running the backup. For more information, see the Computer Backup page.
CrashPlan Pro users: The CrashPlan Pro backups are continuous. To check the date/time of your last backup, log into the CrashPlan Pro application. For more information about CrashPlan Pro, click here.
Self-Service keyword(s): backup files
If you will need access to large files, before leaving, transfer files to Box where they can be accessed via the internet. For more information, see the Box page.
Self-Service keyword(s): Box
MacBook-Saving Battery Life
When traveling, you want to get the maximum life from your battery. To view tips for conserving battery live while traveling with a MacBook, please click here.
Change your voicemail message to notify callers you are gone. You can leave a different voice message for outside calls versus inside calls. You may want to use a temporary greeting. For instructions on setting a temporary greeting, see the Voicemail information page.
Know your voicemail password. Contact the Help Desk if you need help changing it. If you plan to check your voicemail messages while you are away, you will need to know your password.
You can also set up a revert feature so callers can press "0" to access another number in the department. For more options, see the Voicemail information page.
Self-Service keyword(s): voicemail
Logout of Outlook
Do not just minimize, but rather close your email application so that any local email files will get backed up by the Tivoli backup system. PC clients may use the X to exit, but Macintosh Outlook clients should go to the Outlook Menu and choose "Quit."
Self-Service keyword(s): outlook
Check your Exchange mailbox size. Be sure to cleanup your mailbox so that you don't exceed your 1 GB quota while you are gone. For more information, see the Email Documentation page.
Self-Service keyword(s): mailbox size
Turn on your Outlook "Out of Office" assistant.
You may enter two separate "Out of Office" notes or simply make them the same, but it's your choice. For more information, see the Email Documentation page.
Self-Service keyword(s): out of office notification
If you do not plan to use OWA (Outlook Web Access) when off campus, you will need to set up the full version of Outlook. For more information see the Email Documentation page.
Self-Service keyword(s): setting ROH