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Before You Leave Campus

Here is a list of recommendations for protecting your computer and data before you leave, and when you return to campus. Then while you are away, is a list of suggestions for accessing your information off campus and staying in touch with Baylor events while at your destination.

Before You Leave
When You Return
While You Are Away
What if I'm a student?

Before You Leave . . .

Windows Updates
The latest updates and fixes available from Microsoft protect your computer and keep it running smoothly. Make sure you are current by running Windows updates prior to leaving campus. For more information, see the Windows Updates webpage.

PGP
All Baylor laptops must have PGP encryption software installed on their computer. All desktops that are storing credit card, social security, or driver's license numbers should have PGP installed. Call the Help Desk prior to your departure to schedule a time for the installation.
Self-Service keyword(s): PGP

VPN
Install VPN for access to secure Baylor systems such as Banner, Trax, Tivoli or BearQuest. To use VPN, you must first install the VPN client. Once you install the client and connect to Baylor through VPN you will be able to access secure sites through your internet browser. To install the VPN client, please see the VPN webpage.
Self-Service keyword(s): VPN

Update Password
Change your password before leaving campus for an extended period of time. If your password were to expire while off campus, it requires more steps to make sure that all passwords are synchronized. It is preferred to change it while connected to the Baylor network. See the BearID Password page for more information.
Self-Service keyword(s): update password

Baylor ID Card
Be sure you have your Baylor ID number with you. You will need it to access payroll information from the internet. If you should lose your Baylor ID card while traveling, call the Baylor ID office immediately at 254-710-1965 or you can deactivate it real-time from the Cashier's Office website.
Self-Service keyword(s): lost Baylor id

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Physical Security

• Using a laptop:
  Take extra measures to protect the computer and all the data stored on it. Treat it like cash, keep it locked, and don't leave it on the floor or in your car. Pay attention in airports and turn on the "lock" feature on your screen saver. Report any stolen laptop immediately to the local authorities and if it is a Baylor computer, contact the Help Desk at 254-710-4357. If after hours, record a message. For more information, see the Physical Security webpage.

• Leaving desktop in your office:
  Make sure to turn on the "lock" feature on your screen saver. You may want to unplug your computer to protect it from possible power outages and surges. Take extra measures to protect the computer by leaving it in a locked office.
  Self-Service keyword(s): physical security

Loaner Laptop
If you have only a desktop computer and want to take a laptop computer with you, you may want to consider using a loaner laptop. ITS has Dell laptops, LCD projectors and digital cameras available to faculty and staff for checkout when needed for travel, a special presentation or project, etc. The equipment is available on a first-come, first-served basis. The normal checkout period is two weeks. To reserve one of these units, contact Production Services at ext. 4126. Production Services is located on the fifth floor of the Clifton Robinson Tower.
Self-Service keyword(s): Laptop Loaner

Backup
Run a client-initiated backup prior to leaving campus for an extended period of time using your Backup monitor located on the desktop. Quit out of all programs and close or save all active files before running the backup. For more information, see the Computer Backup page.
Self-Service keyword(s): backup files

Filesharing
If you will need access to large files, before leaving, transfer files to BearSpace where they can be accessed via the internet. For more information, see the BearSpace page.
Self-Service keyword(s): BearSpace

MacBook-Saving Battery Life
When traveling, you want to get the maximum life from your battery. To view tips for conserving battery live while traveling with a MacBook, please see click here.

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Phone

Voicemail
Change your voicemail message to notify callers you are gone. You can leave a different voice message for outside calls versus inside calls. You may want to use a temporary greeting. For instructions on setting a temporary greeting, see the Voicemail information page.

Know your voicemail password. Contact the Help Desk if you need help changing it. If you plan to check your voicemail messages while you are away, you will need to know your password.

You can also set up a revert feature so callers can press "0" to access another number in the department. For more options, see the Voicemail information page.
Self-Service keyword(s): voicemail

BlackBerry
Update your PRL (Preferred Roaming List) on your BlackBerry
Dial *228 from your BlackBerry and choose Option 2.

Know your data password to unlock your BlackBerry
If you wish to change your password before you leave, you may do so from Options, Security options, General settings, Password. When changing your password, be sure to enter the existing password first, followed by your new password twice. REMEMBER: numbers are really letters!!!

International Travel: Contact Janet Knox 710 3310 or email her at janet_knox@baylor.edu and check to make sure your phone is capable of working overseas. The BlackBerry 8703e is not an international phone, however the BlackBerry 8830 model is, BUT you must have ordered and activated an international SIM card for your device.

Delete your SMS (text message) and phone call logs
Press alt+s for text message logs, highlight a date, press the wheel, "delete prior" (to/all from that date)
Press alt+p for phone call logs (same process as above)

Clear your BlackBerry browser cache
Open your browers, press the wheel, choose Options, Cache Operations, clear history, cookies, content caches, etc™ Once this process is done you will see a message that says, "cleaning memory." Escape when done.

Reboot your BlackBerry
Power off your BlackBerry, remove the battery from the back of the device, re-insert the battery, and wait for the device to power back up. This process is similar to a "reboot" of your computer and basically reclaims free space on your BlackBerry.

Charge your battery!

International Travel: Contact Janet Knox 710-3310 or email her at janet_knox@baylor.edu and check to make sure your phone is capable of working overseas.

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Email
Logout of Outlook or Entourage
Do not just minimize, but rather close your email application so that any local email files will get backed up by the Tivoli backup system. PC clients may use the X to exit, but MAC Entourage clients should go to the Entourage Menu and choose "Quit."
Self-Service keyword(s): outlook, entourage

Check your Exchange mailbox size. Be sure to cleanup your mailbox so that you don't exceed your 500MB quota while you are gone. For more information, see the Email Documentation page.
Self-Service keyword(s): mailbox size

Turn on your Outlook or Entourage "Out of Office" notification.
For Exchange clients, "Out of Office" is for internal use only. If you wish for your contacts off campus to know you are out of the office you will want to create a rule. For more information, see the Email Documentation page.
Self-Service keyword(s): out of office notification

If you do not plan to use OWA (Outlook Web Access) when off campus, you will need to set up Outlook with ROH. You will need to set up this access prior to leaving campus. For more information see ROH on the Email Documentation page.
Self-Service keyword(s): setting ROH

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