March 18, 2010Do you hear what I hear?
This past month, I had the privilege of meeting a hearing-impaired person, who came to the clinic seeking dental services. The first night he came, our dental screener wasn't scheduled to be in the clinic. The second night he came, he wasn't one of the first ten to arrive and, therefore, couldn't be seen (folks start lining up a couple of hours ahead of time on dental nights, so "on time" is really too late). His persistence paid off, however, and on his third visit, he was able to be seen by our dental screener. When I first spoke with him, we did all of our communicating by writing. I discovered that his hearing impairment was a big factor in his trouble receiving services: confusion on when to come, not hearing or understanding critical information, etc.
In an effort to help him, I contacted some folks at the Baylor Department of Communication Sciences and Disorders. They were so helpful and generous with their time and skills to volunteer to go to three different appointments to be his sign-language interpreter. Their willingness to help enabled us to provide him what he needed with dignity and excellence. Thank you, Baylor Faculty!
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