Baylor >  Counseling Center > Counseling Services > Walk-In Clinic


Walk-In Clinic Hours
Fall/Spring

Monday, Wednesday, Thursday

9:00 a.m.-12:00 p.m.

1:00 p.m.-4:00 p.m.*

Tuesday

10:00 a.m.-12:00 p.m.

1:00 p.m.-4:00 p.m.*

*Must arrive no later than 3:30 p.m.


Summer Hours
Summer Hours

Monday - Thursday

1:00 p.m.-4:00 p.m.*

*Must arrive no later than 3:30 p.m.

Walk-In Clinic

Welcome to the Walk-In Clinic


FREQUENTLY ASKED QUESTIONS


1. What is a Walk-In Clinic?Monday through Thursday the Counseling Services will be open for Walk-In Initial Assessment Appointments. The Walk-In Clinic is for students who are seeking our services for the first time, or if you urgently need to speak to a counselor before your next scheduled appointment. The purpose of the Walk-In Clinic is to give the student a free initial assessment that is accessible to their schedule and is confidential. All you have to do, is come during the scheduled times of our Walk-In Clinic that fits in your schedule and fill out the paper work (which you can do ahead of time online). You will be placed in the order of when you turn in your paper work to the front desk. If you have already been assigned a counselor, or are returning to see the same counselor from last semester, you do not need to participate in the walk-in.


2.What is an initial assessment?An initial assessment is the first entry point into the Baylor Counseling Services. During your initial assessment you will meet with one of the Walk-In Clinic Team and they will explain to you the services that the Counseling Center provides. This includes answering any questions about the walk-in clinic. They will listen to why you are seeking services and making recommendation that will best meet your current needs. Though the Walk-In Clinic Team is part of the Clinical Staff, the initial assessment will not count as a counseling appointment.


3.Why did we change from "appointments" to a Walk-In Clinic? We wanted to find a more efficient way to meet the needs of our students' schedules and be more accessible. Before, our appointment system left some students waiting a week or two to be seen initially by a clinician. By providing a Walk-In Clinic for Initial Assessments, we now have available hours throughout the day and a team of Clinicians, Monday through Thursday, for students to find a time that fits their schedules in hope that our services will be more accessible.


4."Why do I need to fill out all these forms?" In order for us to best help you, we need to know a little bit about who you are and what brought you to see us today. These forms help us understand who you are and how you are currently feeling. It also helps the counselor to provide a more comprehensive initial assessment by referring to the Client Information Form.


5.When is the Walk-In Clinic? Monday thru Thursday(25 hours) the counseling services will be open for Walk-In Initial Assessment Appointments.

Walk-In Hours:

Monday: 9:00 a.m.--12:00 p.m.

1:00 p.m.--4:00 p.m.*

Tuesday: 10:00 a.m.--12:00 p.m.

1:00 p.m.--4:00 p.m.*

Wednesday: 9:00 a.m.--12:00 p.m.

1:00 p.m.--4:00 p.m.*

Thursday: 9:00 a.m.--12:00 p.m.

1:00 p.m.--4:00 p.m.*

(*must arrive no later than 3:30)


6."I'm in crisis, what do I do?" If you are in crisis, please use our Walk-In system. If you're in crisis and you are unable to come to the Walk-In Clinic, please call our office during business hours (254-710-2467. After business hours you can call (254)751-8482; there will be someone on call to help you.


7."How long will it take?" The college years are an exciting but stressful time! Many students decide they want assistance, so we have a lot of business each day. Also, while we try to see students in the order they arrived, sometimes an urgent situation demands our attention. We will get to you as soon as possible.

(If you need to use the restroom or step out for a moment, please let the front desk know, so that if your name is called, we know you are here and will be available shortly.)


8."I don't have time to wait. What should I do?" We understand that college students have many commitments. If you need to leave before you have spoken with a counselor, please tell the front desk staff, who will instruct you on what you can do. If you are in crisis, and unable to wait, please talk to the front desk first.You may be asked to wait until a counselor can briefly check in with you, to see how you are coping with your concerns and that you are feeling safe. We know you have come to us for a reason, and we want to touch base with you today, even if it's a few minutes, until you come back later.


9.If you have more questions about the Walk-In Clinic: Please feel free during your Initial Assessment to ask any questions that you might have about our Walk-In Clinic with the counselor, who will be willing to address any concerns.


McLane Student Life Center
2nd Floor
Phone: 254.710.2467
Fax: 254.710.2460

Hours: Mon.-Fri., 8 a.m.-5 p.m.