Baylor > Campus Recreation > Outdoor Adventure > Challenge Course > Pricing & Policies
Group Pricing & Cancellation Policies
CHANGES IN PARTICIPANT NUMBERS:
The Challenge Course Coordinator must be made aware of any changes to the group number at least 7 business days prior to your event in order to ensure the proper amount of facilitators. Therefore, we recommend that groups try to get commitments from participants and possibly collect payment in advance of the event.
Failure to inform the coordinator of a drop in participant numbers in accordance with this timeline may result in the group being charged for the last confirmed number of participants. If the group arrives with more participants than the confirmed number, the additions will be billed accordingly.
GROUP CANCELLATION POLICIES:
All cancellations must be made a minimum of 5 business days in advance. If the group does not cancel at least 5 days before their event, a cancellation fee of up to the total coordinated amount will be charged.
The Lead Facilitator reserves the right to cancel the event at any time for any reason. Examples could include: items against Baylor University Policy, compromised safety of participants either physically or emotionally, uncooperative or disrespectful participants, etc.
WEATHER CANCELLATION POLICY:
We love to play in any weather, and can continue to climb, zip, and do low course events even in rain, cold, and heat. Cancellations must be made a minimum of 5 business days in advance and we do not cancel due to weather unless it is severe. For an example of severe weather conditions, please see the list below.
Examples of severe weather: