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Browse Archives by Author: Jo-Ann Tsang

Forgiveness on Your Team: Role of Cohesion and Collective Action
[6/1/2017]

Kyle Irwin, PhD, Jo-Ann Tsang, PhD, Robert Carlisle, PhD, and Megan Johnson Shen, PhD


Forgiving a transgressor plays a monumental role in team or group dynamics. At a team level, forgiveness can impact the cohesiveness of the team or collective action.


Forgiveness in the Context of the Realtor-Client Relationship
[12/1/2013]
Jo-Ann Tsang, PhD
Even the best relationships can be marred by misunderstandings and hurt feelings. Although forgiveness is often considered in the context of..


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