VETS Contacts

VETS Program Manager

Kevin Davis

Office Phone: 254-710-7264
Cell: 719-332-3446
Office Location: Sid Richardson Building (East Wing Basement) Rm 080

Note: The VETS Office is a separate office from our VA Benefits Office on campus. For questions regarding your VA Benefits, those are usually best directed at either our VA Benefits Office (if regarding Baylor's processing) or the Department of Veterans Affairs GI Bill Hotline: 1-888-442-4551 (if regarding VA's processing of payments and eligibility). However, the VETS Office might be able to help direct you if you are not sure where to go, so don't hesitate to reach out!


VETS Ambassadors

The below individuals have been selected and volunteered to serve as “VETS Ambassadors” in their departments because of their experience, knowledge and passion for serving Veterans in their fields.

If you are ever unsure about where to go, you are ALWAYS encouraged to reach out to the VETS Program Manager for any support navigating any resources!


Administrative Ambassadors
VA Education Benefits (Registrar’s Office)

For questions specifically related to students VA Education Benefits enrollment/continuation.


Phone: (254) 710-8870

Jessica Alford, Senior VA Education Benefits Coordinator

Debbi Parker, VA Education Benefits Coordinator

Ryan Michalak, VA Education Benefits Coordinator

Cindy Palmer, VA Education Benefits Coordinator


Financial Aid Office

For questions specific to student’s financial aid award and potential entitlements (non-VA).

Rick Shoemake, Financial Aid Counselor


Cashiers Office

For questions specific to student’s current account (credits/debts).

Jamie Dunlap, Assistant Director of Cashiers Services
(254) 710-8557


Admissions Office

For questions specific to application to Baylor and/or credit transferring.

Clairissa Talley, Transfer Admissions Coordinator – Undergraduate Admissions


Transfer Success

For questions specific to our transfer success program.

Austin Morell, Transfer Success



Success Center Ambassadors
Academic Support

Trish Baum, Program Manager for Academic Support Resources


Career and Professional Development

Mike Lashombe, Career Advisor


Office of Access and Learning Accommodation

Anna Shaw, Assistant Director


University Advisement

Bob Shipp, Associate Director for University Advisement