VETS Program Manager
Office Phone: 254-710-7264
Office Location: Sid Richardson Building (East Wing Basement) Rm 080
Note: The VETS Office is a separate office from our VA Benefits Office on campus. For questions regarding your VA Benefits, those are usually best directed at either our VA Benefits Office (if regarding Baylor's processing) or the Department of Veterans Affairs GI Bill Hotline: 1-888-442-4551 (if regarding VA's processing of payments and eligibility). However, the VETS Office might be able to help direct you if you are not sure where to go, so don't hesitate to reach out!
The below individuals have been selected and volunteered to serve as “VETS Ambassadors” in their departments because of their experience, knowledge and passion for serving Veterans in their fields.
If you are ever unsure about where to go, you are ALWAYS encouraged to reach out to the VETS Program Manager for any support navigating any resources!
VA Education Benefits (Registrar’s Office)
For questions specifically related to students VA Education Benefits enrollment/continuation.
Phone: (254) 710-8870
Jessica Alford, VA Education Benefits Coordinator
Debbi Parker, VA Education Benefits Coordinator
Financial Aid Office
For questions specific to student’s financial aid award and potential entitlements (non-VA).
Cindy Palmer, Financial Aid Counselor
For questions specific to student’s current account (credits/debts).
Jason Rounke, Assistant Director of Cashiers Services
For questions specific to application to Baylor and/or credit transferring.
Clairissa Talley, Transfer Admissions Coordinator – Undergraduate Admissions
For questions specific to our transfer success program.
Austin Morell, Transfer Success
Success Center Ambassadors
Trish Baum, Program Manager for Academic Support Resources
Career and Professional Development
Mike Lashombe, Career Advisor
Office of Access and Learning Accommodation
Anna Shaw, Assistant Director
Bob Shipp, Associate Director for University Advisement