Meet Our Staff

Office Hours: Monday-Friday 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Closed from 12:00 p.m. to 1:00 p.m. for lunch.

Office: (254) 710-7280
Fax: (254) 710-7281
Location: Sid Richardson Building, Second Floor (East Wing), 1410 S. 4th Street, Waco, TX
Mailing Addresss: One Bear Place #97062, Waco, TX 76798-7062
E-Mail: University_Advisement@baylor.edu

Joyce Miller
Joyce Miller
Senior Director of University Advisement
Joyce Miller has been at Baylor since 1981. She holds B.A. and M.S. Ed. degrees from Baylor. After graduation, she taught English and Speech in Waco I.S.D. She started her career at Baylor as Transcript Manager in the Records Office, then the College of Arts and Sciences as a Degree Planner and Assistant to the Dean. She is currently Senior Director of University Advisement in the Paul L. Foster Success Center. In addition to directing her department, she has a pivotal role in coordinating campus advising for all Orientation events. She also serves as chair of the Advising Leadership Council and contributes to numerous campus committees and task
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Laura Scott
Laura Scott
Manager for Strategic Communication
Laura Scott has worked at Baylor since 1985. She holds a B.A. from Baylor in Journalism and French and a M.S. Ed. from Baylor in Educational Psychology. She began her career at Baylor as an Admissions Counselor and she later served as Assistant Director of Admissions. In Fall 2000 she joined the Academic Advisement team. In addition to advising students, Laura is responsible for developing and coordinating various types of communications with prospective and current students as relates to their advising and registration experience. She collaborates with numerous departments throughout the university in an effort to disseminate critical information to students in a meaningful and timely manner throughout their academic journey.
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Gretel Hill
Gretel Hill
Manager for Professional Development
Gretel Hill has been at Baylor since 2007. She holds a B.A. in Sociology from the University of North Carolina at Charlotte and a M.S. in Counseling Psychology from Tarleton State University. She began her career at Baylor as an Administrative Associate in the Department of Student Activities, then Assistant to the Dean for Student Development in the Vice President for Student Life’s office. In Fall 2014 she joined the University Advisement team. In addition to advising students, Gretel is responsible for developing and coordinating various professional development programs and opportunities for the Baylor advising community. She serves as student organization advisor and works on committees to help improve diversity on campus.
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Bob Shipp
Bob Shipp
Associate Director
Bob Shipp has been at Baylor since 2010. He holds a Bachelor of Science in Workforce Education and Development from Southern Illinois University at Carbondale, a Master of Science in International Relations from Troy University, a Master of Arts in History from Baylor University, and is writing his dissertation for a PhD in History from the University of Wolverhampton. Bob oversees operations of advising within University Advisement and helps students in academic planning, including reviewing ROTC academic planning documents, as well as helping students find their way through the first year at Baylor and beyond.
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Alec Daugherty
Alec Daugherty
Academic Advisor
Alec Daugherty holds a B.A. in Philosophy from Oklahoma Baptist University and a M.A. in Communication from the University of Oklahoma. He has experience with both classroom instruction and undergraduate admissions, and he has been involved in roles as diverse as transfer credit evaluation and Veteran education benefit advising and certification. He has a passion for helping students explore their interests and passions in order to develop themselves as well-rounded individuals who are equipped to pursue excellence in their chosen academic field.
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Natalie Terry Fendt
Natalie Terry Fendt
Senior Academic Advisor
Natalie Terry Fendt has been advising at Baylor since 2008. She holds a B.A. in English and Psychology with a minor in Spanish and a M.A. in English from Baylor, and she has taught freshman composition courses at the university. In addition to regular advising duties, Natalie is the advisor for the Baylor in Washington program. Natalie also serves as a student organization advisor for the Baylor Catholic Student Association.
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Lance Lowe
Lance Lowe
Academic Advisor
Lance Lowe has worked at Baylor since 2012. He holds B.S. and M.S. Ed. degrees from Central Missouri State University. After graduation, he served as a housing professional for 7 years. More recently he’s served as a Financial Aid Counselor and Director of Scholarships at Appalachian State University in Boone, NC. He’s an educator at heart and has been serving students in a variety of diverse educational settings since 1997. As an academic advisor, he helps students in academic planning, as well as helping students find their way through the first year at Baylor and beyond.
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Carrie Marley
Carrie Marley
Academic Advisor
Carrie Marley has recently started at Baylor. She holds a B.S. in Liberal Studies and a M.S. in Counseling Psychology from Tarleton State University. After graduation, she served as a transfer advisor within the Texas A&M System and assisted community college students reach their educational goals within the university setting. She has over 10 years’ experience in higher education with experience in undergraduate admissions, recruiting, advising and tutoring. As a first generation student, she has a passion for helping fellow first generation students find the resources they need to succeed. Another passion lies within the Waco community. She works to help bring about educational and personal resources that promotes strength through individuals and families.
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Leah Smith
Leah Smith
Academic Advisor
Leah Smith recently returned to Baylor to join the University Advisement team. She holds a B.S. in General Communication Studies with minors in Bible and Christian Counseling from Southeastern University and an M.S.Ed. from Baylor in Higher Education and Student Affairs. Since graduating from Baylor, she served students at Colorado Christian University within a comprehensive academic advising and student services department. During grad school, she worked in Campus Living & Learning as a GA for Academic Initiatives and Marketing and GA Residence Hall Director. She is intrigued by everything related to higher education, is passionate about college student thriving, is a proud Baylor Bear, and loves cats.
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Virginia Martinez
Virginia Martinez
Office Manager
Virginia Martinez has been at Baylor since August 1988. She attended McLennan Community College & Baylor. Her duties include analyzing monthly budget summaries, helping plan budget needs, and supervising the processing of requisitions, vouchers, and budget entries. She also supervises office support staff; coordinates and arranges logistics for move of office operation to Cashion for June Orientation; coordinates the appointment-making system for advisors; and assists the director in quality control of advising loads.
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Terrie Alcala
Terrie Alcala
Administrative Associate
Terrie Alcala has been at Baylor since 2002. She attended McLennan Community College and Austin Institute of Real Estate. Prior to working at Baylor, she taught Pre-K at First Baptist Woodway Christian school. She serves as an Administrative Associate who is always on the front line of communication and she provides help to many students, faculty, staff and others. She also sells Real Estate for Harrell Residential/GMAC.
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