9.2 General FAQs


Q: I am new to Baylor and need accessing to TRAX. How do I go about obtaining an account?

A: Everything you need to know about obtaining a TRAX account can be found on the TRAXHelp Getting Started site. Read over the instructions here and if you have any additional questions, contact us at

Q: I cannot remember my TRAX password. How can I obtain a new one?

A: The quickest way to reset your password is by using Baylor's identity management system at

Q: I am going to be out of the office for an extended period of time. How can I establish a temporary approver for my transactions?

A: Log in to the TRAX/PeopleSoft Financials system. Click on Main Menu, followed by My System Profile. In the Alternate User section, search for the person you want to set as a temporary approver using the hourglass. then set the From and To dates. Click Save at the bottom of the screen. For more detailed instructions, including screenshots see page 18 of the APPENDIX document in the TRAX training notebook.

Training Opportunities

Training Opportunities are available through Compass. Here is a list of training FAQs for your reference:

Q: Do I need to attend training? A: YES, but the classes you take will vary from person to person depending on what you have access to. Please visit our Training site for course descriptions and details. Check with your department head or manager for guidance, as well. If you still aren't sure what classes to take, send an email to and we will do our best to help you find the right classes to meet your needs.

Q:How do I sign up for training? A: Sessions are open for registration through Compass. Click HERE to register.