General FAQs for Online Classes

Frequently Asked General Questions About Online Learning

• I don’t have my textbooks for all of my classes. What should I do?
  • Contact each professor as soon as possible. They will be able to give you further instruction.
• I live in a different time zone than Baylor University in Texas, what should I do for online due dates?
  • Baylor University is located in the Central Daylight Time Zone.
  • You will need make sure your assignments are turned in according to the Central Daylight Time Zone.
  • If you live in the following times zones, here are the hour differences:
    • Eastern Daylight Time Zone: 1 hour ahead
    • Mountain Daylight Time Zone: 1 hour behind
    • Mountain Standard Time Zone: 2 hours behind
    • Pacific Daylight Time Zone: 2 hours behind
    • Alaska Daylight Time Zone: 3 hours behind
    • Hawaii-Aleutian Standard Time Zone: 5 hours behind
• I’ve never taken an online class before. How can I manage all my classes online now?
  • Take a deep breath and relax. We are all in this transition together.
  • Read each Canvas page for every class.
  • Re-read all syllabi. Professors may have changed course requirements.
  • Make a plan of action for each class.
    • Make a Weekly Study Calendar. Click here for the word document.
    • Make a chart of how assignments are changing in each class. Click here for the word document.
  • Don’t be afraid to ask for help!
    • Contact each of your professors if you have any questions or concerns.
    • Reach out to Academic Support Programs Staff for questions about services (e.g., tutoring – www.baylor.edu/tutoring ), study strategies, and more.
• How often should I check Canvas Announcements for my classes?
  • Check Canvas Announcements each day for each class.
    • This will more than likely be the place professors post updates, reminders, and FAQs about assignments, due dates, etc.
• My assignments are changing. What is a good way to track these changes?
  • Create a table or chart to keep track of these changes.
  • Click here to download a sample Course Changes Tracker word document.
• How do I communicate with my professors online?
  • Read your syllabus for preferred communication of each professor (Baylor student email or messages through Canvas).
  • General Tips:
    • Before sending a question to a professor, check Canvas Announcements Page and Emails to see if your professor answered this question in an announcement or email message to the class.
    • Subject Line: Put the current semester, your course name, number, and section number, and a brief phrase for questions
      • Example Subject Line: Spring 2020 BIO 1305-02 – Quiz #3
    • Body of Email/Message: Greet professor, state your name, class name, number, and section number again then ask your question
      • Example: Hello Prof. Smith, This is Bobby Baylor in BIO 1305-02. I have question about the chapter of the textbook Quiz #3 will cover.
    • Be specific: If you have questions about assignments, quizzes, exams, projects, papers, etc., be detailed and specific about what you already understand and what you don’t understand.
      • Use bullet points or numbers in your email(s) or message(s) to professors to help them reply to each part of your question(s).
      • Use your syllabus. Refer to the syllabus or document(s) (rubric, assignment details, etc.) posted on Canvas for questions not addressed or any confusion you have about course expectations, assignments, grading, etc.
  • If you still don’t understand after a professor emails you back, consider asking for a phone or video call.
• How do I know what to study?
  • Chapter readings, articles, PowerPoints posted in Canvas, online lectures, recorded lectures are all items that you should use while studying.
  • If professors post links to additional sites, diagrams, videos, these are also materials you may be expected to know this information for quizzes, discussion boards, quizzes, exams, etc.
• How do I complete group projects online?
  • Don’t procrastinate! Each person needs to contribute in a group project.
  • Communicating with your group: Consider using email, phone call, text messages, discussion boards, Microsoft Teams, Google Docs, etc.
    • Make sure everyone in the group knows how everyone will communicate.
    • Decide how often you will check-in on each other for task progress.
    • Virtual meetings could be created through video chat platforms.
    • Communicate with professor if group member(s) are not collaborating or responding.
  • Dividing up the responsibilities is key.
  • Make sure that all parts of the assignment are met. Check rubric and assignment details.
  • Consider designating one group member as the person that will format and submit assignments.
  • If a group presentation is required, professors should post how they want students to give their presentations online.
• How do I answer and collaborate on discussion boards?
  • Professors should give instruction on how they want students to post in discussion boards for content, length, format, etc. Professors should also give instruction on how you should respond to classmates.
  • Write your discussion board post and responses in a Word Document and save them in case there is an issue with posting to Canvas.
• I have to write a paper. Where can I find resources about formatting my paper (styles: MLA, APA, etc.)?
  • The Baylor Libraries website (www.baylor.edu/lib/) has information available for students regarding style guides and access to online databases for research articles.