Financial Aid & Your Bill FAQs

Financial Aid & Your Bill

1. I received my bill, but why don't I see my academic scholarship listed?
2. I received my bill, but why don't I see my outside scholarship listed?
3. I received my bill, but why don't I see my department scholarship listed?
4. I applied for a PLUS loan, but why don't I see it applied to my bill?
5. I applied for an alternative (private) loan but, why don't I see it applied to my bill?
6. Will my bill and financial aid automatically update when I change my enrollment?
7. I want to use my direct unsubsidized/subsidized loan summer eligibility, but why don't I see it applied to my bill?
8. If I'm not enrolled full-time, will this impact my financial aid disbursement?
9. If I'm on a waitlist for a course, can I receive financial aid for those credits?
10. If I don't see financial aid on my bill, what should I do?
11. What should I do if my financial aid isn't enough to cover my bill?
12. If I didn't apply for financial aid, is it too late to request aid to help me pay my bill?
13. When should I begin the process if I know I'll need financial aid to meet my payment deadline?
14. How do I know if my financial aid has been applied to my account after my initial bill?
15. If my Tuition Remission is not on my bill, what should I do?




Financial Aid & Your Bill

1. I received my bill, but why don't I see my academic scholarship listed?
In order to maintain your eligibility for the academic scholarship, you must meet the scholarship requirements of full-time enrollment of 12 or more hours and a cumulative minimum GPA of 3.0 or above. Please note, if you will be graduating early as a result of taking classes in the summer, you may be able to apply one semester of your academic scholarship toward the cost of tuition for the summer term. See our Scholarship Exception Request through our appeals page at www.baylor.edu/sfs/appeals.
More Information: https://www.baylor.edu/sfs/appeals

2. I received my bill, but why don't I see my outside scholarship listed?
If you have been awarded an outside scholarship that does not appear on your bill, make sure you have reported the scholarship online at www.baylor.edu/sfs/osrf. In addition, you can check with the entity awarding the scholarship to ensure it was sent to Baylor, and designated for the term of the bill. If the scholarship funds have already been sent to Baylor and designated for the term of the bill, please follow up with our Cashier's Office at www.baylor.edu/sfs/contactus.
More Information: https://www.baylor.edu/sfs/contactus

3. I received my bill, but why don't I see my department scholarship listed?
If you have been awarded a department scholarship, confirm with the department that they have submitted the scholarship information to Financial Aid. If they have, please email scholarships@baylor.edu to inquire about the status of the award.

4. I applied for a PLUS loan, but why don't I see it applied to my bill?
If you applied and were approved for a ParentPLUS or GradPLUS loan greater than 1 week ago, please submit a contact us inquiry at www.baylor.edu/sfs/contactus if you do not see the loan in BearWeb. In addition to the approved application, you must have also submitted a Master Promissory Note and completed entrance counseling for the PLUS loan through studentaid.gov.
More Information: https://www.baylor.edu/sfs/contactus

5. I applied for an alternative (private) loan but, why don't I see it applied to my bill?
If you applied and were approved for an alternative loan, and your lender initiated the certification process more than 10 business days ago, please submit a contact us inquiry at www.baylor.edu/sfs/contactus.
More Information: https://www.baylor.edu/sfs/contactus

6. Will my bill and financial aid automatically update when I change my enrollment?
No, if you change your enrollment status (i.e. go from full-time to half-time) you will need to submit a contact us inquiry at www.baylor.edu/sfs/contactus to ensure that the financial aid award is packaged correctly and disburses in a timely manner.
More Information: https://www.baylor.edu/sfs/contactus

7. I want to use my direct unsubsidized/subsidized loan summer eligibility, but why don't I see it applied to my bill?
If you completed the FAFSA and had eligibility for the direct unsubsidized and subsidized loan, you must accept all or the portion of the loan you are requesting through BearWeb at bearweb.baylor.edu. In addition, you must complete the Master Promissory Note and entrance counseling for these loans at studentaid.gov. If you have completed all of these steps greater than 3 business days ago, please submit a contact us inquiry form at www.baylor.edu/sfs/contactus.

8. If I'm not enrolled full-time, will this impact my financial aid disbursement?
Students can receive financial aid up to the cost of attendance for half-time enrollment and greater. To determine cost of attendance for different enrollment statuses, you can access the cost of attendance information at www.baylor.edu/sfs/coa. Each enrollment status does have a different total limit. To be eligible for aid, you must be classified at a minimum of half-time enrollment.
More Information: https://www.baylor.edu/sfs/coa

9. If I'm on a waitlist for a course, can I receive financial aid for those credits?
No. Your financial aid eligibility is determined based on courses you are currently enrolled in.

10. If I don't see financial aid on my bill, what should I do?
Did you complete your FAFSA? If not, complete your FAFSA for the term you're applying for at fafsa.gov. This will determine eligibility for summer federal aid. Did you apply for an alternative loan? If not, and you need additional funds, you can access information on alternative loans at www.baylor.edu/sfs/alternative.

11. What should I do if my financial aid isn't enough to cover my bill?
You can explore alternative loans to supplement your financial aid package at www.baylor.edu/sfs/alternative. Here, you will find a preferred lender list to compare rates and terms to find a loan that fits your needs. You can also explore outside scholarships at www.baylor.edu/sfs/outsideschps.
More Information: https://www.baylor.edu/sfs/alternative

12. If I didn't apply for financial aid, is it too late to request aid to help me pay my bill?
The FAFSA must be completed and processed prior to the end of the specific term. The last day the current academic year (2019/2020) FAFSA is available on fafsa.gov is June 30.

13. When should I begin the process if I know I'll need financial aid to meet my payment deadline?
Immediately. Ideally, this process should be completed and finished prior to the start of the term. If you are using loans to pay for your educational costs, the certification period and loan set-up can take up to 3 weeks for processing. If using federal financial aid and you are selected for verification, it can take up to 3-4 weeks to complete the process.

14. How do I know if my financial aid has been applied to my account after my initial bill?
You can see the application of financial aid through the E-Bill system.

15. If my Tuition Remission is not on my bill, what should I do?
Tuition Remission is applied manually each term. If you have an approved application through the HR system for the term in question, the Tuition Remission should be applied to your bill prior to the bill due date. If you do not see it by the bill due date, and you have an approved application, you can contact us to inquire. www.baylor.edu/sfs/contactus
More Information: https://www.baylor.edu/sfs/contactus

BACK TO TOP