Satisfactory Academic Progress Appeal Process


If a student does not meet SAP after the warning period, an appeal process is available for those students who had a personal injury or illness, death of a relative, or believe they had other special circumstances that affected their ability to meet SAP. Financial aid will not be awarded until SAP is met or an appeal is approved.

Probationary Period

This is the semester that a student may receive financial aid after the SAP appeal has been approved. Continuation of financial aid on probation is contingent on the student successfully meeting academic improvement plans provided with the approved appeal.

Appeal Process

Step One: Students who choose to follow the appeal process must:

  • After meeting with your Academic Advisor, submit the SAP Appeal Request with the following supporting materials: 
    • Documentation supporting your mitigating circumstances which lead to not meeting satisfactory academic progress
      • Students must state why he or she failed to meet SAP requirements
    • Documentation supporting the corrective action you will take to meet the Satisfactory Academic Progress guidelines
      • Students must state what has changed so that he or she will meet SAP at the next review
    • The Academic Advisor Appeal Questionnaire or Graduation Plan completed with your Academic Advisor.  These documents must be submitted with the appeal, show a valid academic plan, support for the plan, and Advisor and Student agreement through signatures at the bottom of the form   

Step Two: The Student Financial Aid Office will:

  • Review the appeal
  • Send results of appeal to the student
    • Approved appeals include
      • Approval and terms of reinstatement of financial aid eligibility
        • Possibility of meeting SAP in next semester
        • Possibility of an academic improvement plan over an extended period of time
      • Consequences for not meeting terms of approval
    • Approved appeals will result in financial aid being awarded for the semester
    • Denied appeals include
      • Reasons for denial
      • What the student must do to meet SAP
    • Students with denied appeals will not be awarded financial aid until SAP is met

Step Three: Students must continue to meet the terms, as established, until SAP is met in order to continue receiving financial aid on a probationary basis.  Once SAP is met, student are no longer considered to be on probation.  Failure to maintain SAP thereafter will result in receiving an additional warning for the upcoming semester.

Limited Access to Clifton Robinson Tower
Financial Aid, Student Accounts and One Stop (first floor) are open to walk-in visitors, however we encourage students to reach us via phone, contact us form or virtual office visit while a construction project occurs at the Clifton Robinson Tower. Parking is very limited. More information about how to contact us can be found here.