Missing Receipts

In the event that a Cardholder is unable to furnish a receipt with their documentation, a receipt will need to be requested from the merchant.

If the merchant is unable to provide a copy of the receipt, Cardholders will need to follow the steps below:

  • Fill out the Missing Receipt Form
  • Refer to your Approver to review, sign and date
  • File with the monthly documentation

Important Note:  When performing semi-monthly or monthly procedures in PaymentNet, the Cardholder must include "Missing receipt for this purchase" in the notes section for any purchase where receipts are unavailable.