Baylor Disability Shuttle

Office Location: OALA, East Wing, 1st Floor, Sid Richardson Building

Phone:  254-710-4500
Fax:  254-710-4112

Hours of Operation:  Monday-Friday, 7:40 a.m. - 5:00 p.m. (during class sessions only)


Guidelines of Service

Baylor University and the Office of Access and Learning Accommodation (OALA) provide a supportive environment to ensure that students with disabilities have equal access to educational programs.

Transportation assistance is available through OALA to students with temporary or permanent mobility impairments. The accommodations provided are based upon the student’s individual needs.  Accommodations can include classroom accommodations, parking considerations, and use of the Baylor Disability Shuttle.  The Disability Shuttle is not required by law, but offered as an additional service to Baylor's central campus. The shuttle operates Monday through Friday 7:40 a.m. to 5:00 p.m. and supports as many as 10,000 scheduled transports each year.

Documentation Requirements

To qualify for services, students must provide medical documentation from their healthcare provider to OALA that includes: (1) a diagnosis, (2) the severity of the condition, (3) the functional limitations caused by the disability, (4) the recommended accommodations, and (5) the anticipated length of time services would be required. (6) Physician Signature.  The Shuttle Documentation Form was created to support students in acquiring the necessary medical documentation.

Any student requesting accommodations must register with the Office of Access and Learning Accommodation by completing an online shuttle application or by calling 254-710-4500.  Physicians may fax documentation to our office at 254-710-4112. 

Intake Process & Time Frames

Once the shuttle application has been submitted, with complete medical documentation, an intake meeting will be scheduled.  During this meeting, shuttle policies/procedures will be reviewed & the student's shuttle schedule established.  Intake meetings are required before services can begin & must be completed in-person. Rides to OALA for an intake appointment can be arranged with sufficient notice.

In general, students who have turned in complete medical documentation & completed the online shuttle application are set up for services within 24 business hours.  However, during periods of high demand, it may take two or three business days - or even longer during the first week of each semeser.  Any student anticipating needing transport begining on the first class day of a new semester, should submit his/her request as soon as possible.  VERY few intake meetings are avialable during the first week of class while drivers are still in training.

The Baylor Disability Shuttle does not run during the weekends, official study days, or final exams.

Additional Transportation Resources

Waco Transit – The Baylor University Shuttle (BUS) is a fixed route transportation system operated by Waco Transit in cooperation with the Baylor Department of Parking and Transportation Services. Service is available at NO cost to ride! Website:

Parking Considerations – Information about the Medical Permit as well as steps toward obtaining state issued ADA parking placards can be found at  Temporary Disability Parking

Medical Equipment Rental:

Circle Drug (Knee Scooter Rental)
3211 N. Robinson Drive
Waco, TX  76706

Ride Away
2700 Franklin Ave.
Waco, TX  76710

6931 Woodway Dr.
Waco, TX  76712

5301 Bosque Blvd Ste 330
Waco, TX