Our Staff

John Lowe


John Lowe
Assistant Director, Learning Systems

John has been an executive staff member at Baylor University for 15 plus years serving as a Senior Academic Consultant.  He recently took on additional responsibilities related to directing the OTLS team. His expertise is providing system administration for enterprise academic systems including Baylor’s learning management systems and web-conferencing systems. His technical skills include system administration, managing cloud applications, load balancing, performance monitoring, and hardware scaling. His interests include new media tools and communication, leadership, and discovering new resources to fill academic technology needs.  John was honored to receive the Outstanding Staff Award from Baylor in 2015.


David Taylor
Project Manager, Learning Systems

David began his career at Baylor University in 2004, serving first as a Senior Academic Consultant and more recently as Project Manager of Instructional Technology. Prior to joining Baylor, he worked as a software engineer, supervisor and technical architect within the IT division of Sprint. David holds a bachelor's degree in Information Systems from Baylor University. David is considered a jack-of-all-trades, but specializes in extending the usefulness of our university's learning management system (formerly Blackboard and now Canvas) by writing custom software components to fill in the gaps in functionality. David currently supports Canvas, Canvas Catalog, Qualtrics, WebEx, WordPress, Bongo, Proctorio, The Lariat website, the Truett LLL system, and various other custom and one-off solutions.


Karen Savage
Senior Programmer Analyst, Learning Systems

Karen Savage has been an executive staff member at Baylor University for 20 years. As a programmer analyst, she has a wide skillset including web development, database administration, systems administration and programming in several languages. Karen helps maintain several critical library systems and websites including the Electronic Resources Directory, the OneSearch webpages, and the Springshare suite. Contact Karen for questions or access to LibGuides, LibAnswers, and LibInsight. She received a Masters of Science in Information Systems from Baylor University's Hankammer School of Business in 2006. Her interests include community theatre and the fiber arts.

Neal Rodriguez


Neonel Rodriguez
Academic Consultant, Learning Systems

Neil began his employment at Baylor University late 2015 as an Academic Consultant. In that role, he assisted Baylor faculty by helping transition from the Blackboard learning management system to the Canvas learning management system. Recently, he became an executive staff serving as an Instructional Technologist in the Online Teaching and Learning Service department. His role is to provide faculty, students and staff assistance in the following areas but are not limited to: Canvas, Kaltura, WebEx, EduBlog/CampusPress, Bongo, minor Box, and in other projects as assigned. Neil also received a Baylor Plus Salute in 2017 to recognize outstanding service provided to Baylor faculty.

Outside of Baylor University, Neil enjoys spending time with his wife and newborn son; as well as, engaging in church functions where he serves as a Music Director, Teacher in Ministry, and is on the Board of Trustees. He also enjoys playing the piano, drums, bass, and guitar at service and doing community outreach and volunteering.