CTS offers training for presentation technology classrooms to first-time users as well those who have previously used the equipment. Training is provided for individuals, small groups or entire departments depending on the need. Training is also provided for Baylor sponsored student organizations that use some of the technology facilities. If you would like to request training on this equipment, please contact us at firstname.lastname@example.org.
CTS aims to respond quickly to all problems that arise with presentation technology classrooms. Instructors needing immediate assistance can reach us during normal business hours on our support hotline at 254-307-1614. If the problem cannot be fixed right away, CTS will attempt to resolve the problem at the first available block of time between classes or provide a temporary solution to allow continued operation in a classroom.
Routine maintenance checks
To minimize the number of emergency calls, CTS conducts routine checks of all the technology classrooms. On a regular schedule, each room is checked, with the technician testing every connection and each piece of equipment. The technician also checks the lamp hours on the projector and records the information into the classroom technology database. CTS tracks lamp life so that we can schedule projector lamp changes prior to exhausting the lamp life, thereby averting an emergency situation with the projector.
CTS is pleased to make available the following additional services to academic departments: