Getting Support
Find some additional help or information.
Training & Self-Help
Opportunities for faculty to visit with experts during daily office hours and other online training opportunities.
Resources
Learn more about using online technology to teach your course.
Strategies
Suggested ways to accomplish key tasks and address common challenges.
FAQs
A list of frequently asked questions.
Tips & Tricks
A collection of tips, tricks and additional Q&As from faculty and others making the shift to online teaching and learning.
We’re here to help.
Chat | Connect with the University Libraries in real time
Monday-Friday 7:30AM-10PM
Email | learningdesign@baylor.edu
Expert Sessions | Online Workshops (Canvas, Webex, Kaltura, and Instructional Design)
Online Guides | Assistance with Library Services and Resources
HelpDesk | 254-710-4357 | helpdesk@baylor.edu
Monday-Friday 8AM-5PM
Canvas support from Instructure's experts | 24/7 support at 844-334-0228 or via Chat.
Latest Updates
Jan
8
2021
During the Christmas break, members of the Learning Spaces group of Library and Academic Technology Services (LATS) team began a series of new upgrades to campus classrooms.
Dec
8
2020
The Academy for Teaching and Learning in conjunction with the LATS Learning Design team present two, one-day retreats that will provide faculty with time, community, accountability, and immediate on-call assistance as they prepare to teach courses in multiple modalities.
Aug
20
2020
Today the Baylor Libraries launched a new baylor.edu/library! The new site has the same powerful search functionality users expect while presenting a new mobile-first experience and plenty of new features.
Aug
19
2020
Students taking online courses (even experienced online learners) will want to take the Online Student Quickstart course in Canvas.
Aug
14
2020
Instructure is hosting a series of livestreamed support sessions on Monday, August 17, to assist faculty with common Canvas issues. If you need assistance with creating quizzes, using Canvas' gradebook, developing assignments on the platform, cross-listing course sections, and importing course content these sessions are for you!
Aug
14
2020
During the week of August 17-21, the Baylor Libraries' Learning Spaces team will test the auto-recording functionality of classrooms across the Baylor campus. On August 18-19, they will offer training for faculty on how to operate each of the four different types of our technology-rich classrooms.
Aug
5
2020
For easy reference, below is a list of information and considerations related to COVID-19 to be aware of as you plan to deliver your courses this fall. Please take time to read through the included policies and statements, as they may answer some of the questions you likely have.
Aug
4
2020
Today I am pleased to announce Baylor’s partnership with iDesign, a Dallas-based instructional design firm, to provide additional resources to you as we prepare for the fall semester.
Jul
28
2020
Ten classrooms in Cashion and Hankamer are now open Monday through Friday from 8 a.m. to 5 p.m. for faculty to test new technologies implemented to support multiple teaching modalities.
Jul
22
2020
To assist faculty with preparations for teaching fall courses, the Learning Together site now features a simple search that displays instructional technologies available in a particular room as well as rooms that feature particular technologies.
The content on this site has been adapted with permission from the Trustees of Indiana University.