Multiple Systems Outage 10/15/09 - 10/18/09

October 12, 2009
Banner and many related systems will be down over Fall Break Weekend for the upgrade to Banner version 8. BearWeb will be down beginning Thursday, October 15 at 11:00 a.m. Banner, BearQuest and all other affected systems will be down beginning at 1:00 p.m. All systems are expected to be available again by 8:00 a.m. Monday, October 19.

Blackboard will be down Friday, (Oct. 16) from 3:00 to 3:30 p.m. BearSpace will also be down beginning at 3:00 p.m. for 2 - 3 hours.

Due to the Banner 8 upgrade, Student Financial Services offices will be closed beginning at 11:00 a.m. on Thursday, October 15 and all day Friday, October 16. For assistance in completing University business, please contact the Cashier's Office, Financial Aid Office, or the Registration and Academic Records Office prior to 11:00 a.m. on Thursday. Regular business hours will resume Monday morning, October 19.

For more information about the upgrade, please see the updated BannerHelp website at:

Please see below for a detailed list of services affected Thursday through Sunday* and only on Saturday.**

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage. Please contact the Help Desk at 710-4357 if you have any questions.

*Services Affected Thursday through Sunday

• AlumniSearch

• Attendance Manager (Academic Support & Career Counseling)

• Banner (Student, HR, and Advancement Systems)

• BayBI

• The Baylor Network Directory

• BearCLAW

• BearQuest

• BearWeb (Web for Students, Online Tuition & Fee Payments, Web Time Entry, Pay Stub Information, Web for Faculty, Web for Development Officers, etc.)

• ChairSIS

• Chapel Attendance

• CL&L Housing Applications

• ClassAct

• ClassRoll


• DevNet

• Electronic Change in Schedule (ECIS)

• Employment Application

• Employment Management System (EMS)

• Faculty Evaluations

• GoBaylor (Admissions Application, Deposit, and Status Check)

• ID Number Lookups

• Job Descriptions

• NolijTransfer

• NolijWeb

• Student Success Center Deficiencies and Referrals

• Tuition/Stipend Authorization forms

• Undergraduate/Graduate CEEB Code lookups

• Unified Advising System

• University 1000 Attendance

**Services Affected Saturday Morning, October 17

• Baylor Online Directory (can still use Outlook Address Book during this time)

• BearBucks/Employee Charges Statement (will NOT disrupt BearBucks or Dining charges using ID cards)

• BearID Activate or Change Password (NO IMPACT on use of BearID)

• Course Listings

• Golden Bear Rewards Club "Check Your Points" (NO IMPACT on receiving game attendance points using ID cards)

• PawPrints Billing (WILL NOT disrupt printing)

• Person Database

• Truett Seminary Lifelong Learning
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