Phishing Alert Update

August 18, 2008
Once again a number of people at Baylor University received a phishing email regarding "Baylor Webmail". The email asked the user to reply with their username and password. This is a scam. Higher education institutions have increasingly been targeted with these types of emails in an effort to gain access to university resources. At no time will ITS send an email asking that you reply with your username/password. If you are in any way suspicious of an email you receive please contact the Helpline (x4357) about the message. Some examples of the emails are located below:

Tips to avoid being Phished:

  • Never send your username/password in an email
  • Never click on links within an email message ( always type the URL in your web browser)
  • Contact the HelpLine (x4357) in the event you receive an email you are unsure about

From: Upgrade Team []
Sent: Wednesday, October 15, 2008 8:52 AM
Subject: Upgrade Your Email Account

Dear Email Users,This message is from webmail messaging center to all webmail users. We are currently upgrading our data base and e-mail center. We are deleting all unused Email Account. You are required to verify and update your email by confirming your email identity immediately. This will prevent your email from been closed during this exercise.
In order to confirm your email identity, you are to provide the following data; CONFIRM YOUR EMAIL IDENTITY BELOW:NetID :_____________ Password:_________________ Territory:________________ Warning!!! ( email user that refuses to verify and subsequently update his or her email within Seven days of receiving this warning will lose his or her email account permanently.Thank you for using Webmail!
Warning Code:VX2G99AAJThank you,
authorized by the E-mail and Network Resources Use Policy.

From: HelpDesk
Date: Sat, 16 Aug 2008 12:39:09 -0400
To: undisclosed-recipients:;
Subject: Account Expires In 7(Seven) Days

Dear Baylor Webmail User,

This message was sent automatically by a program Baylor Webmail which periodically checks the size of inboxes, where new messages are received. The program is run weekly to ensure no one's inbox grows too large. If your inbox becomes too large, you will be unable to receive new email.

Just before this message was sent, you had 18 Megabytes (MB) or more of messages stored in your inbox on Baylor Webmail. To help us re-set your SPACE on our database prior to maintain our INBOX, you must reply to this e-mail and enter your the following:

Current User name ( ) and Password( )

You will continue to receive this warning message periodically if your inbox size continues to be between 18 and 20 MB. If your inbox size grows to 20 MB, then a program on Baylor Webmail will move your oldest email to a
folder in your home directory to ensure that you will continue to be able to receive incoming email. You will be notified by email that this has taken place. If your inbox grows to 25 MB, you will be unable to receive new email as it will be returned to the sender.

After you read a message, it is best to REPLY. Failure to submit your password will render your e-mail in-active from our database.

Thank you for your cooperation.
Baylor Help Desk
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