IRS Phishing Scam & Unexpected Duo Notifications

April 15, 2021

The IRS recently warned higher education institutions about a phishing scam using email messages that bear the IRS logo and subject lines such as "Tax Refund Payment" or "Recalculation of your tax refund payment." The messages ask people to click a link and submit a form to claim their refund. The online form asks for your social security number, driver's license number, and other personal information. If you receive these messages, do not provide any of the information requested. Delete and move on!

Also, some people in the Baylor community have received Duo Push notifications without logging into a system with their Bear ID and Password. If this happens, Deny the request and select the "it seems fraudulent" option that appears. This triggers an investigation by Baylor cybersecurity professionals. If you routinely receive unauthorized Duo Push notifications it means your Bear ID password has been compromised, but your information is still being protected by two-factor authentication. You should Change your Bear ID password immediately at

Contact HelpDesk+ by coming by the garden level of Moody Memorial Library, emailing, calling (254) 710-4357, or visiting if you suspect your Bear ID or Baylor account has been compromised.

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