System Maintenance

November 7, 2020
Major systems including Banner, BearWeb, BearQuest, ERO (Expense Report Online), HEAT and many other on-line services will be down in order to apply Oracle database patches and Banner updates on Saturday, November 7, 2020 from 8:00 AM to 1:00 PM. Please see below for a list of other affected services.*

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.

*Additional services affected:
• Attendance Manager (Academic Support & Career Counseling)
• BayBI
• Baylor Online Directory (will NOT affect Outlook Address Book)
• BearCLAW
• ChairSIS
• Chapel Attendance
• ClassAct
• ClassRoll
• E-Bill
• Electronic Change in Schedule (ECIS)
• Electronic Tuition Remission Application (TREX)
• Employment Management System (EMS)
• Endowed Scholarship FileMaker System (ESS)
• Equivalent Course Lookup Tool (ECT)
• Equivalent Course Request (ECR)
• Faculty Workload
• Golden Bear Rewards Club "Check Your Points" (will NOT disrupt game attendance points)
• HEAT (all HEAT systems and iHEAT)
• ID Number Lookups
• ITS Client Services FM and Form Project Requests
• Judicial Affairs FileMaker System
• Letterwinner Association FileMaker System
• Living & Learning Program Joint Application
• Move Packet
• NolijWeb
• OnBase Workflows
• OsoMobile (Schedules, Grades, Holds)
• Outside Scholarship Report Form (OSRF)
• Returning Student Reactivation Form
• Schedule of Classes system (Course Listings)
• Student Success Center Deficiencies and Referrals
• Student Withdrawal Workflow
• Teacher Certification Application (TCA)
• Technology Help Desk Web Ticket Entry and Self Service Help
• Telephone Request Form
• Transfer Course Evaluation (ITCE)
• Truett Seminary Lifelong Learning
• Tuition/Stipend Authorization forms
• u.Achieve
• Unified Advising System

**As a reminder, the standard ITS weekly outage window is Thursday after 6:00 p.m., which will be used as scheduling and update requirements allow.
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