System Maintenance

May 2, 2020
Major systems including Banner, BearQuest, BearWeb, ERO(Expense Report Online), HEAT and many other on-line services will be down in order to apply Banner updates on Saturday, May 2 from 10:00 a.m. to 12:00 noon. Please see below for a list of other affected services.*

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.

**As a reminder, the standard ITS weekly outage window is Thursday after 6:00 p.m., which will be used as scheduling and update requirements allow.

* Additional services affected:

• Admissions applications ( goGarland / Graduate Application / thinkTRUETT)
• Alumni Directory / AlumniSearch
• Attendance Manager (Academic Support & Career Counseling)
• BayBI
• Baylor Online Directory (will NOT affect Outlook Address Book)
• BearCLAW
• BearID "Activate" or "Change Password" (will NOT disrupt use of BearID)
• ChairSIS
• Chapel Attendance
• ClassAct
• ClassRoll
• DARS
• DevNet (including Prospect Manager)
• E-Bill
• Electronic Change in Schedule (ECIS)
• Electronic Tuition Remission Application (TREX)
• Employment Management System (EMS)
• Endowed Scholarship FileMaker System (ESS)
• Equivalent Course Lookup Tool (ECT)
• Equivalent Course Request (ECR)
• Event Planning and Information Center (EPIC) ***only affects Banner ID matching
• Expense Report Online (ERO)
• Faculty Workload
• goGarland
• Golden Bear Rewards Club "Check Your Points" (will NOT disrupt game attendance points)
• HEAT (all HEAT systems and iHEAT)
• ID Number Lookups
• ITS Client Services FM and Form Project Requests
• Job Descriptions
• JobX (Student Employment Job Board)
• Judicial Affairs FileMaker System
• Letterwinner Association FileMaker System
• Living & Learning Program Joint Application
• Move Packet
• myBearID System (Fischer)
• Nettracker
• NolijWeb
• OsoMobile (Schedules, Grades, Holds)
• Outside Scholarship Report Form (OSRF)
• Perceptive Data Transfer
• Schedule of Classes system (Course Listings)
• Student Success Center Deficiencies and Referrals
• Student Withdrawal Workflow
• Teacher Certification Application (TCA)
• Technology Help Desk Web Ticket Entry and Self Service Help
• Telephone Request Form
• Transfer Course Evaluation (ITCE)
• Truett Seminary Lifelong Learning
• Tuition/Stipend Authorization forms
• Unified Advising System
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