News

Jun
28
2018
Maintenance will be performed on Thursday, June 28th from 6:30 p.m. until midnight to upgrade network connections to one of Baylor’s internet providers and to update firewall firmware.
Jun
16
2018
On Saturday, June 16th at 11:00 p.m. until Sunday, June 17th at 4:00 a.m., required vendor maintenance will be performed on the myBearID system (Fischer).
Jun
6
2018
On Wednesday, June 6th from 6:00 p.m. until 10:00 p.m., maintenance will be performed on the AIRBEAR and RESNET networks.
Jun
1
2018
Baylor University Interim Vice President for Information Technology and Deputy CIO Becky King has announced that Brent Harris will be joining ITS as Assistant Vice President for Client Services. Brent has been serving as Vice President for Information Technology at the University of Mary Hardin-Baylor for seven years.
May
24
2018
On Thursday, May 24th from 6:00 p.m. until 8:00 p.m., the PeopleSoft/TRAX financial system will be down for system maintenance.
May
24
2018
On Thursday, May 24th from 6:00 p.m. - midnight, maintenance will be performed on the Campus Network.
May
18
2018
Peoplesoft, the TRAX/PeopleSoft financial system will be unavailable Friday, May 18th at 6:00 p.m. until noon on Saturday, August 19th in order to perform database archiving and maintenance.
May
17
2018
On Thursday, May 17th from 6:00 p.m. until midnight, firmware upgrades will be applied to datacenter loadbalancers.
May
17
2018
On Thursday, May 17th from 6:00 p.m. until 8:00 p.m., major systems including BearWeb, ERO (Expense Report Online), Banner, BearQuest, and many other online services will be down for required maintenance.
Apr
24
2018
Grande will be performing emergency fiber maintenance Tuesday, April 24th from 12:30 a.m. – 6:30 a.m.
Apr
19
2018
On Thursday, April 19th from 6:00 p.m. until 8:00 p.m., required maintenance will be performed on Banner, BearQuest, BearWeb,ERO (Expense Report Online), and many other online services.
Apr
11
2018
On Wednesday, April 11th from 12:00 a.m. until 2:00 a.m., maintenance will be performed on the access control system for campus doors that require an ID card or code for entry and exit.
Mar
10
2018
On Saturday, March 10th from 9:00 a.m. until 5:00 p.m., required maintenance will be performed on the BearWeb, ERO (Expense Report Online), Banner, BearQuest, and many other online services.
Feb
10
2018
On Saturday, February 10th from 7:30 a.m. until 11:30 a.m., required maintenance will be performed on Banner, BearQuest, BearWeb, ERO (Expense Report Online), TRAX, and many other online services.
Feb
8
2018
On Thursday, February 8th, maintenance will be performed to apply critical security patches to the campus VPN server.
Feb
5
2018
BU-GUEST is Baylor’s new sponsored guest wireless network. Faculty and staff who have guests visiting campus now have a way to grant them access to the guest wireless network.
Jan
18
2018
On Thursday, January 18th from 6:00 p.m. until 10:00 p.m., maintenance will be performed to apply critical security patches to the campus network.
Jan
13
2018
On Saturday, January 13th from 9:00 a.m. until 3:00 p.m., required maintenance will be performed on the BearWeb, Expense Reports Online (ERO), Banner, BearQuest and many other online services.
Jan
13
2018
On Saturday, January 13th from 11:00 p.m. until Sunday, January 14th at 1:00 a.m., required vendor maintenance will be performed on the myBear ID system.
Dec
21
2017
Thursday, December 21 between 5:00am – 5:15am, maintenance will be performed on Baylor’s main web servers. Several main websites, including www.baylor.edu, www1baylor.edu and cms.baylor.edu will be unavailable during this timeframe.
Dec
16
2017
On Saturday, December 16th beginning at 6:00 p.m.
until 6:00 a.m. on Sunday, December 17th
, required system maintenance will be performed on the BearCat Library System.
Dec
14
2017
On Thursday, December 14th from 6:00 p.m. until 9:00 p.m., required maintenance will be performed on the TRAX Financial System and the Expense Reports Online.
Dec
14
2017
On Thursday, December 14 from 5:00 PM - 7:00 PM, routine maintenance will be performed on the PawPrints server. During the outage period, PawPrints will not be available for student printing.
Dec
2
2017
On Saturday, December 2nd from 7:00 a.m. until 1:00 p.m., required maintenance will be performed on Banner, BearWeb, Expense Reports Online (ERO), TRAX and many other online services.
Oct
23
2017
10/23/17: As of 9:30 a.m. all phones are operational.

The help desk phones are currently down. To report a problem, please enter a ticket by going to the ITS web page and click on the "Submit Support Request" button or send an email to helpdesk@baylor.edu. We will contact you as soon as we are able.
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