News

Jan
14
2021
Major systems including BearWeb, Banner, BearQuest, and many other online services will be down for required maintenance on Saturday, January 16, 2021 from 8:00 a.m. to 6:00 p.m.
Dec
10
2020
On Thursday, December 10th from 8:00 a.m. until 11:00 a.m., PawPrints will be down for server and software upgrades.
Dec
10
2020
On Thursday, December 10th from 6:00 p.m. until 10:00 p.m., an outage will occur that includes hardware upgrades to network electronics servicing one of Baylor's Internet connections.
Dec
7
2020
The CSGold system will undergo maintenance from Monday, December 7th at 10:00 a.m. until Wednesday, December 9th at 10:00 a.m.
Dec
4
2020
12/04/2020 at 6:00 p.m.:
Service has been restored.

The T-Metrics telephone system is currently down. This system controls the call queuing for the ITS Help Desk, the Admissions Office, the Cashier’s Office, Facility Services and Human Resources.
Nov
13
2020
Mac users who use Baylor's VPN must upgrade to the latest version of the Palo Alto GlobalProtect VPN client prior to upgrading to MacOS Big Sur 11.0.1.
Nov
7
2020
Major systems including Banner, BearWeb, BearQuest, ERO (Expense Report Online), HEAT and many other on-line services will be down in order to apply Oracle database patches and Banner updates on Saturday, November 7th from 8:00 AM to 1:00 PM.
Oct
26
2020
The latest edition of the ITS & Libraries Magazine is hot off the (digital) press!
Oct
22
2020
Major systems including BearWeb, Banner, BearQuest and many other online services will be down for required maintenance on Thursday, October 22nd from 6:00 p.m. to 8:00 p.m.
Oct
22
2020
On Thursday, October 22nd from 8:00 p.m. - 10:00 p.m. configuration changes will be made on one of the campus Internet connections.
Oct
8
2020
On Thursday, October 8 from 6:00 p.m. – 9:00 p.m. updates will be applied to hardware providing Internet service to the faculty-staff, RESNET and AIRBEAR networks.
Oct
7
2020
Throughout Cybersecurity Awareness Month, Baylor Information Technology Services will roll out its annual BearAware campaign to remind students, staff and faculty to be diligent about safe online practices and information security.
Oct
7
2020
Microsoft is investigating an outage to M365 services.
Oct
3
2020
Major systems including BearWeb, Banner, BearQuest, and many other online services will be down for required maintenance on Saturday, October 3rd, from 9:00 AM to 12:00 PM.
Oct
1
2020
On Thursday, October 1st from 6:00 p.m. – 8:00 p.m. updates will be applied to hardware providing Internet service to the faculty-staff, RESNET and AIRBEAR networks.
Sep
28
2020
Microsoft is investigating an outage to M365 services.
Sep
24
2020
On Thursday, September 24th from 6:00 p.m. – 9:00 p.m., maintenance will be performed on the PawPrints system to apply server upgrades.
Sep
15
2020
Box Enhances User Experience
Information Technology Services released the new Box user experience to the Baylor community today at baylor.box.com.
Sep
5
2020
Major systems including Banner, BearWeb, BearQuest and many other on-line services will be down in order to apply Oracle database patches and Banner updates on Saturday, September 5, 2020 from 8:00 a.m. to 3:00 p.m.
Sep
2
2020
Last night around 11 PM, the Meridian Mail system was damaged by the storm. Although we have made some progress, as of 6:00 AM it is not operational and we do not have an ETA of when it will be back up.
Aug
24
2020
Zoom service is experiencing intermittent outages. Zoom is aware of the issue and working to resolve it. Zoom service status is available at status.zoom.us.

Canvas has reported slow performance including time out errors. More information at status.instructure.com/
Aug
13
2020
Three outages are scheduled for Thursday, August 13.
Aug
6
2020
Network maintenance is scheduled on Thursday, August 6th from 6:00 p.m. until 10:00 p.m.
Jul
31
2020
Phase 2 of a software upgrade to the Hyland OnBase document management system will occur on Friday, July 31 from 7:00 p.m. until 11:00 p.m.
Jul
30
2020
On Thursday, July 30th from 6:00 p.m. until 10:00 p.m., upgrades will be made to the firewalls servicing the Baylor Datacenter, Faculty-Staff, AIRBEAR and RESNET networks.
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