Cable TV for Students

Move-in Days (Wednesday & Thursday of Welcome Week, August 15 & 16)

  • Visit the Grande Communications kiosk located in the Bill Daniel Student Center
  • Open an account with Grande by providing the following information:
    • Name of Residential Hall and Room Number
    • Social Security Number
    • Cell phone number
    • Permanent address for billing purposes. NOTE: There will be no charge for cable during the 2018-19 academic year unless the DTA (converter box) and remote are not returned.
  • Grande will provide the following:
    • Assistance with setting a Personal Identification Number (PIN)
    • DTA (converter box) with remote. Student is responsible for returning the converter box and remote upon termination of service.
  • Take DTA (converter box) to residence hall and connect it to the CATV network and to TV. See this page for installation instructions

After Move-in Day

  • Visit the Grande Communications Waco office located at 7200 Imperial Drive, Waco, 76712.
  • Open an account with Grande by providing the following information:
    • Name of Residential Hall and Room Number
    • Social Security Number
    • Cell phone number
    • Permanent address for billing purposes
  • Grande will provide the following:
    • Assistance with setting a Personal Identification Number (PIN)
    • DTA (converter box) with remote. Student is responsible for returning the converter box and remote upon termination of service.
  • Take DTA (converter box) to residence hall and connect it to the CATV network and to TV. See this page for installation instructions

To Report a Problem

  • Call Grande at 254-235-4600.
  • Provide the following information:
    • Cell phone number
    • Name of Residential Hall and Room Number
    • Personal Identification Number (PIN)
  • If it is determined to be a problem with the wiring, Grande will notify ITS, who will set up an appointment with the student to make the repairs.

Updated July 20, 2018