OneSearch

Vendor Ex Libris

Description The cloud-based discovery interface and cataloging platform for the Baylor Libraries.

Special
Dependencies

Internet Access for General Users, Bear ID and Duo Two-Factor Authorization for students, faculty and staff.
Eligibility

Current Students, Faculty and Staff
Where is it
available?

https://onesearch.baylor.edu/
Platform
Version
Cloud-based System
Cloud-based System

Support:

Level A - Baylor Standard
During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.