BearCat Online Catalog

Vendor Innovative
Description Baylor Libraries' online catalog, a database of the records for the resources available from the Baylor Libraries.


Internet access.
Eligibility Faculty/Staff and Students
Where is it available? Baylor Online Systems
Web online systems
Web online systems


Level A - Baylor Standard

During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.