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Guidelines & Policies
Guidelines
Backup Guidelines for Departmental Computers
BearID Guidelines
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BearID Password Change
Confidentiality Guidelines for ITS and Library Employees
eCommerce Guidelines
Disposition and Certification Guidelines for University-Owned Technology Equipment
E-mail Guidelines
E-mail Addressing
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E-mail Guidelines
E-mail List Application Form - Students
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Fiscal Year-End Deadlines
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Mobile Device Guidelines
Proper Use of the Loaner Program Equipment Guidelines
Responsible Use of Electronic Resources
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Technology Purchasing Guidelines
University ID Card Photo Usage Guidelines
Workstation Configuration Guidelines
Policies
Incident Response Policy
Information Use Policy
ITS Support Policy
Password Policies
Network Usage Policies
Server Security Policy
Video Surveillance Policy
Web Site Publishing Policy
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About Us
Annual Report
Contact Information
Customer Feedback
Find Us
Green IT
Mission & Priorities
Organization Chart
Site Map
Technology News
System Maintenance
Guidelines & Policies
Guidelines
Backup Guidelines for Departmental Computers
BearID Guidelines
BearID Description
BearID Password Change
Confidentiality Guidelines for ITS and Library Employees
eCommerce Guidelines
Disposition and Certification Guidelines for University-Owned Technology Equipment
E-mail Guidelines
E-mail Addressing
E-mail Directories
E-mail Etiquette
E-mail Guidelines
E-mail List Application Form - Students
E-mail List Application Form - Faculty/Staff
E-mail List Guidelines
Fiscal Year-End Deadlines
Hardware Support Guidelines
Information Access Forms
Information Release Guidelines
ITS Outage Procedures
Unplanned Outages
Unplanned Outage Call List
ITS Procedures
AirBear 2.4 / 5.2 GHz
General Support
Texas Computer Crime Statute
VPN
Loaner Equipment Guidelines
Mobile Device Guidelines
Proper Use of the Loaner Program Equipment Guidelines
Responsible Use of Electronic Resources
Standards
Configuration Standards for Category 1 Computers
Hardware Standards
Operating System Standards
Technology Purchasing Guidelines
University ID Card Photo Usage Guidelines
Workstation Configuration Guidelines
Policies
Incident Response Policy
Information Use Policy
ITS Support Policy
Password Policies
Network Usage Policies
Server Security Policy
Video Surveillance Policy
Web Site Publishing Policy
Networking & Telephone
Campus Cable Television
Cable TV for Campus Departments
Faculty-In-Residence/Residence Hall Directors
Cellular Devices and Data Plans
Cellular Device Request
Upgrade Cellular Device Request
FAQ's
iPhone Pricing/Specifications
Move Packet
Request a New Network Line
Telephone Information
Dialing Instructions
Move Packet
New Telephone Request Form
Request a New Telephone Line
Telephone Functions
Voicemail
Telephone Models
Visitor Network Access
Welcome to BU-GUEST
Guest Instructions
Faculty & Staff Instructions
Authorized Event Manager Instructions
Guest Access to Online Services
AirBear Wireless Network
BU-GUEST
Laptop Setup Instructions
Mac OSX
Windows 10
Windows 7
Mobile Device Setup Instructions
Android OS
Android Device WiFi Setup
Android Device Email Setup
Email Signature on Android Device
Apple iOS
Apple iOS WiFi Setup
Apple iOS Email Setup
Removing an iOS Profile
Forgetting the Network on iOS Device
Contact Information & Support
Basic Troubleshooting
Resources & Systems
Advancement Systems
Arts & Sciences Technology Center
Baylor Box Service
Box Folder Information
Baylor OsoMobile
Bearhaus
BearQuest
Accessing BearQuest
Request Justification
BearQuest Training Handout
Key Dates
BearQuest FAQs
Browser Information
Canvas
Casey Computer Center
Classroom Technology Services
Cloud Technology Services
Cloud Standards & Considerations
Existing Cloud Services
Shibboleth via InCommon Federation
Computing Facilities
Crystal Reports
Custom Application Development
Email
Outlook 365
Alumni Email
Alumni Email Statement
Alumni Email Project History
Email Management - OWA and Outlook
E-mail Outlook Web access
Mobile Device Email Setup
Managing Junk/Spam Email
Email Account Request Form
About Public Folders
E-mail List Application Form - Faculty/Staff
Financial Systems
Expense Report
Expense Report Online Training
Expense Report FAQs
Forms Library
Gartner Resources
Human Resources Systems
ID Card System
Personally-owned Computer Repair Service
Campus Technology Center
Prompt-Technology
Institutional Research & Testing
Requests for Technology Systems & Software
ResTech
Student Related Systems
Technology for Faculty
Technology for Online Students
Technology for Retirees
Office 365 Online Information
Office 365 Online
Retiree FAQs
Microsoft Office to Office 365 Online
Technology for Students
Website Support
Content Management System
Search@Baylor
Security
BearAware Bulletins/Alerts
Fall 2018 BearAware Cybersecurity Update
BearAware Cybersecurity Alert: September 13, 2018
Account Request and Approval
Fischer Approval Request text
Automatic Updates/Patches
Ivanti Upgrades/Patching Services
Summary of Application Upgrades/Patches Applied
2019 January Application Updates/Patches
2019 February Application Updates/Patches
2018 Application Updates
2018 January Application Updates/Patches
2018 February Application Updates/Patches
2018 April Application Updates/Patches
2018 July Application Updates/Patches
2018 August Application Updates/Patches
2018 September Application Updates/Patches
2018 October Application Updates/Patches
2018 November Application Updates/Patches
2018 December Application Updates/Patches
Baylor IDs
Bear ID
Incoming Students Information about Accounts and IDs
myBearID
Password Expiration text
Duo Two-Factor Authentication
International Travel & Duo
Duo Video Tutorials
First-Time Mobile Device Enrollment
First-Time Phone Number Enrollment
Enrollment of a Tablet as a Secondary Device
Enrollment of a Phone Number as a Secondary Device
How to Re-enroll a New Device with the Same Number
Change Default Authentication Method
Duo Authentication Methods
Duo Knowledge Base
Baylor University's InCommon POP
BearAware
Recent Security Enhancements
Passwords
Phishing
Social Networking
Prior BearAware Campaigns
ID Card Information
Spirion (Identity Finder)
Downloading and Installing Identity Finder
Procedures for Handling Data Located by Identity Finder
Identity Finder FAQ
Identity Finder Video Tutorials
Information Security Program Plan
ITS Badge Information
Microsoft Advanced Threat Protection (ATP)
Policies
Safe Computing
Cloud Services
Avoiding Malware
Secure Computing Tips
E-mail Scams
Data Classification Guide
Encryption
Server Registration
Virus Protection
Antivirus Information - PC
Antivirus Information - Mac (personally-owned)
VPN
GlobalProtect for IOS Mobile Devices
GlobalProtect for Android Mobile Devices
Web Filtering
Services
AppCenter
Code42 (formerly CrashPlan)
Departmental Request for Purchase of Non-Standard Technology
Digital Signage
Request for Deploying Digital Signage
Submit Digital Signage Content
Disposition
Getting Help
Hardware
Hardware Services
Hardware Replacement Schedule
LanDesk Categories
Budget Planning 2019-2020
Budget Planning 2020-2021
Redeployment of Computer Equipment
Request to Redeploy Computer Asset
Installation Services
Inventory Reports
Ivanti (LANDESK) Information
Leaving Campus
While You Are Away
When You Return
Loaner Program
Printing On Campus
Mac Printer Installation
Quick Search
Self Service Help
Software
End User Computing
Software Catalog
Adobe - Acrobat Pro, Photoshop and InDesign
Acrobat Reader
Banner
Baylor Digital Collections
OneSearch
BEARdocs (DSpace)
BearQuest
BearWeb
Bible Works
Bongo
Box
BU InfoLinks
Canvas by Instructure
Chair SIS
ChemDraw
ClassRoll
Code42 (formerly CrashPlan)
Google Chrome
Crystal Reports
Electronic Resources Database
Electronic Thesis and Dissertation Submission System
EndNote
Filemaker Pro
Finale
Firefox
VMwareFusion
Identity Finder
Internet Explorer
Ivanti (formerly LANDESK)
JMP
Key Server Client
Mathematica
MATLAB
Microsoft Outlook, Word, Excel and PowerPoint
Microsoft Visio
NolijWeb
NVivo
OneSearch
Parallels
Microsoft Power BI
Qualtrics
Refworks
Respondus 4.0
Respondus LockDown Browser
Respondus Monitor
Safari
SAS
SigmaPlot
SPSS and AMOS
TRAX (Peoplesoft)
TurningPoint
TurnItIn
Microsoft Visual Studio
VPN
WebEx
WordPress
Zotero
Employee Charges Statement Center
Software Service Levels
Home Software
Mac OS X Software Installation Instructions
Adobe Creative Cloud - Faculty/Staff Only
Office 365
Office 365 Installation
Box vs. OneDrive
Box + Office 365
Microsoft Office Click to Run
Technology Purchasing
Institutional Computer Purchases
Technology Purchasing Policy
Academic Technology Directors
Technology Purchasing Budget Contacts
Baylor Apple Store
Apple Store Information
Apple Order Status and Invoice
Apple Quote to Order Process
The Dell Store
Dell Store Information
Dell Order Status and Invoice
Dell Quote to Order Process
Vendor Contact
Institutional Printer & Supply Purchases
Connection Store (Printers & Fax)
Printer Alternatives
3D Printers
Connection's Store Information
Connection Order Status and Invoice
Connection Quote to Order Process
Personal Purchases
Apple Campus Store
The Apple Online Store
The Dell Store
Connection's Store
Technology Purchasing Budget Contacts
Hardware Standards
Institutional iPad Purchases
iPad User Guide
Syncing iPad Files
Training
Seminars
LinkedIn Learning with Lynda.com Content
Trouble Ticket