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Copyright © Baylor® University. All rights reserved. Legal Disclosures.
Baylor University • Waco, Texas 76798 • 1-800-229-5678
  • Working Remotely
    • Teams
    • Webex
    • Zoom
    • Microsoft 365
    • Box
    • Adobe
    • VPN
    • Equipment Checkout
  • About
    • Annual Report
    • Contact Information
    • Customer Feedback
    • Find Us
    • Green IT
    • Mission & Priorities
    • Organization Chart
    • Site Map
    • Technology News
      • System Maintenance
  • Policies
    • Guidelines
      • Backup Guidelines for Departmental Computers
      • eCommerce Guidelines
      • Disposition and Certification Guidelines for University-Owned Technology Equipment
      • E-mail Guidelines
        • E-mail Addressing
        • E-mail Directories
        • E-mail Etiquette
        • E-mail Guidelines
        • E-mail List Application Form - Faculty/Staff
        • E-mail List Guidelines
      • Fiscal Year-End Deadlines
      • Hardware Support Guidelines
      • ITS Outage Guidelines (ITS Access Only)
        • Unplanned Outage Guidelines (ITS Access Only)
      • ITS Procedures
        • General Support
        • Texas Computer Crime Statute
        • VPN
      • Loaner Equipment Guidelines
      • Mobile Device Guidelines
      • Proper Use of the Loaner Program Equipment Guidelines
      • Standards
        • Configuration Standards for Category 1 Computers
        • Hardware Standards
        • Operating System Standards
      • Technology Purchasing Guidelines
      • University ID Card Photo Usage Guidelines
      • Workstation Configuration Guidelines
    • Policies
      • Information Use Policy
      • ITS Disaster Recovery Policy
      • ITS Support Policy
      • Network Usage Policies
      • Password Policies
      • Server Security Policy
      • Technology Incident Reporting Policy
      • Technology Usage Policy
      • Web Site Publishing Policy
  • Network & Phone
    • Campus Cable Television
      • Cable TV for Campus Departments
      • Faculty-In-Residence/Residence Hall Directors
    • Cellular Devices and Data Plans
      • Cellular Device Request
      • Upgrade Cellular Device Request
      • FAQ's
      • iPhone Pricing/Specifications
    • Move Packet
    • Request a New Network Line
    • Telephone Information
      • Dialing Instructions
      • Move Packet
      • New Telephone Request Form
      • Request a New Telephone Line
      • Telephone Functions
      • Voicemail
      • Telephone Models
    • Visitor Network Access
      • Welcome to BU-GUEST
        • Guest Instructions
        • Faculty & Staff Instructions
        • Authorized Event Manager Instructions
      • Guest Access to Online Services
    • AirBear Wireless Network
      • BU-GUEST
      • Laptop Setup Instructions
        • Mac OSX
        • Windows 10
        • Windows 7
      • Mobile Device Setup Instructions
        • Android OS
          • Android Device WiFi Setup
          • Android Device Email Setup
          • Email Signature on Android Device
        • Apple iOS
          • Apple iOS WiFi Setup
          • Apple iOS Email Setup
          • Removing an iOS Profile
          • Forgetting the Network on iOS Device
      • Connect a Gaming System or Other Wireless Device
      • Contact Information & Support
      • Basic Troubleshooting
  • Systems
    • Arts & Sciences Technology Center
    • Baylor OsoMobile
    • Bearhaus
    • BearQuest
      • Accessing BearQuest
      • Request Justification
      • BearQuest Training Handout
      • Key Dates
      • BearQuest FAQs
    • Browser Information
    • Canvas
    • Casey Computer Center
    • Classroom Technology Services
    • Cloud Technology Services
      • Cloud Standards & Considerations
      • Existing Cloud Services
      • Shibboleth via InCommon Federation
    • Crystal Reports
    • Custom Application Development
    • Email
      • Outlook 365
      • Alumni Email
        • Alumni Email Statement
        • Alumni Email Project History
      • Email Management - OWA and Outlook
      • E-mail Outlook Web access
      • Mobile Device Email Setup
      • Managing Junk/Spam Email
      • Email Account Request Form
      • About Public Folders
      • E-mail List Application Form - Faculty/Staff
    • Financial Systems
      • Expense Report
    • Forms Library
    • Gartner Resources
    • Human Resources Systems
    • ID Card System
    • Personally-owned Computer Repair Service
      • Campus Technology Center
      • Prompt-Technology
    • Institutional Research & Testing
    • Requests for Technology Systems & Software
    • ResTech
    • Student Related Systems
    • Resources for Faculty
    • Technology for Online Students
    • Technology for Retirees
      • Microsoft 365 Online Information
        • Microsoft 365 Online
          • Retiree FAQs
        • Microsoft Office to Microsoft 365 Online
    • Technology for Students
    • Website Support
      • Content Management System
      • Search@Baylor
  • Security
    • BearAware Bulletins/Alerts
      • Fall 2018 BearAware Cybersecurity Update
      • BearAware Cybersecurity Alert: September 13, 2018
    • Account Request and Approval
      • Fischer Approval Request text
    • Automatic Updates/Patches
      • Ivanti Upgrades/Patching Services
      • Summary of Application Upgrades/Patches Applied
        • 2019 January Application Updates/Patches
        • 2019 February Application Updates/Patches
        • 2018 Application Updates
          • 2018 January Application Updates/Patches
          • 2018 February Application Updates/Patches
          • 2018 April Application Updates/Patches
          • 2018 July Application Updates/Patches
          • 2018 August Application Updates/Patches
          • 2018 September Application Updates/Patches
          • 2018 October Application Updates/Patches
          • 2018 November Application Updates/Patches
          • 2018 December Application Updates/Patches
    • Baylor IDs
      • Bear ID
      • Incoming Students Information about Accounts and IDs
    • myBearID
      • Password Expiration text
    • Duo Two-Factor Authentication
      • Duo Knowledge Base
    • Baylor University's InCommon POP
    • BearAware
      • Passwords
      • Phishing
      • Social Networking
      • Prior BearAware Campaigns
    • ID Card Information
    • Information Security Program Plan
    • ITS Badge Information
    • Microsoft Advanced Threat Protection (ATP)
    • Policies
    • Safe Computing
      • Cloud Services
      • Avoiding Malware
      • Secure Computing Tips
      • E-mail Scams
      • Data Classification Guide
      • Encryption
    • Server Registration
    • Virus Protection
      • Antivirus Information - PC
      • Antivirus Information - Mac (personally-owned)
    • VPN
      • GlobalProtect for IOS Mobile Devices
      • GlobalProtect for Android Mobile Devices
    • Web Filtering
  • Services
    • AppCenter
    • Departmental Request for Purchase of Non-Standard Technology
    • Digital Signage
      • Submit Digital Signage Content
    • Disposition
    • Getting Help
    • Hardware
      • Hardware Services
      • Hardware Replacement Schedule
        • LanDesk Categories
        • Budget Planning 2020-2021
        • Budget Planning 2021-2022
      • Redeployment of Computer Equipment
      • Request to Redeploy Computer Asset
    • Installation Services
    • Inventory Reports
    • Ivanti (LANDESK) Information
    • Leaving Campus
      • While You Are Away
      • When You Return
    • Loaner Program
    • Printing On Campus
      • Mac Printer Installation
    • Quick Search
    • Software
    • Technology Purchasing
      • Institutional Computer Purchases
        • Technology Purchasing Policy
        • Academic Technology Directors
        • Technology Purchasing Budget Contacts
        • Baylor Apple Store
          • Apple Store Information
          • Apple Order Status and Invoice
          • Apple Quote to Order Process
        • The Dell Store
          • Dell Store Information
          • Dell Order Status and Invoice
          • Dell Quote to Order Process
        • Vendor Contact
      • Institutional Printer & Supply Purchases
        • Connection Store (Printers & Fax)
          • Printer Alternatives
            • 3D Printers
          • Connection's Store Information
          • Connection Order Status and Invoice
          • Connection Quote to Order Process
      • Personal Purchases
        • Apple Campus Store
        • The Apple Online Store
        • The Dell Store
        • Connection's Store
      • Technology Purchasing Budget Contacts
      • Hardware Standards
      • Institutional iPad Purchases
        • iPad User Guide
        • Syncing iPad Files
    • Training
      • Seminars
    • Trouble Ticket