Retiree Important Contact List

Baylor University Human Resources

Phone: 254.710.2000
Website: http://www.baylor.edu/hr

  • General benefit questions
  • Change to life insurance beneficiaries
  • Address change
  • Life status change (i.e. marriage, divorce, birth, adoption, death of dependent)
CIGNA Dental Plan

Phone: 800.244.6124
Website: http://www.cigna.com

  • Review dental claims
  • Confirm membership
  • General information
EyeMed Vision Plan

Phone: 866.804.0982
Website: https://eyemed.com/en-us

  • Review vision claims
  • Confirm membership
  • General information
Medicare Help Line

Phone: 800.633.4227
Website: http://www.medicare.gov

  • Request new ID card
  • Ordering Medicare publications
  • General Medicare information
Social Security Administration

Phone: 800.772.1213
Website: http://www.ssa.gov

  • Change of address
  • General Medicare Part A or B eligibility or premiums
Via Benefits

Phone: 855.881.7875
Website: https://my.viabenefits.com/baylor

  • Licensed Benefits Advisors
  • Medical, Medicare prescription plan enrollments
  • Health Reimbursement Accounts administration
  • Customer service
WEX Health, Inc.

Phone: 866.451.3399
Website: https://www.wexinc.com/

  • Update payment or contact information
  • Cancel coverage
  • Health Reimbursement Accounts administration
  • General questions about account