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A more detailed instructional guide on New Hire Enrollment in SmartBen™ is located in the 'My Resources' section at the bottom left of your SmartBen™ home screen under 'Enrollment Guides.'
A qualifying life event may require that you make a change to your benefit elections and can include the following:
If you, your spouse, or your dependent(s) gain/lose Medicare or Medicaid eligibility, please call askHR at extension 2000 for guidance.
NOTE: During the Open Enrollment period (November 1-17), anyone who experiences a life event will need to contact the Human Resource Service Center within 30 days of the qualifying event.
Outside of the open enrollment period:
A more detailed instructional guide on Life Event Enrollment in SmartBen™ is located in the 'My Resources' section at the bottom left of your SmartBen™ homescreen under 'Enrollment Guides.'
Open Enrollment is the period of time each year which faculty and staff are allowed to make changes to their benefits elections without a qualifying life event.
Open Enrollment begins on November 1 and ends on November 17th.
A more detailed instructional guide on completing Open Enrollment elections in SmartBen™ is located in the 'My Resources' section at the bottom left of your SmartBen™ home screen under 'Enrollment Guides.'
You are encouraged to log into SmartBen™ during Open Enrollment to verify your current elections, dependents on your insurance plans and beneficiary information.
Remember, faculty and staff must re-enroll in a Flexible Spending (FSA) or Health Savings Accounts (HSA) during Open Enrollment each year in order to have voluntary contributions start in January of the next year.
During Open Enrollment, log back into SmartBen™ and change your benefits elections. You can make changes as many times as you need to until November 17th.
Outside of Open Enrollment, contact askHR at extension 2000 for assistance in making changes to completed benefits elections in SmartBen™.
If you have remained idle in SmartBen™ for more than 20 minutes and the system logs you out, please return to SmartBen™ to log back into the system.
When the system times out, the next screen you'll see is a blue SmartBen™ login screen; however you won't be able to get back in using that screen. Because Baylor uses a single-sign-on system, you'll need to return to SmartBen™ to get back in.