New HR Customer Service Center

Baylor Human Resources launched its new customer service center “askHR” on April 1st. By dialing 254-710-2000, Baylor faculty and staff, vendors, and job seekers are able to speak directly to trained HR staff whose goal is to efficiently handle the large majority of employment related calls and execute HR transactions.

The askHR customer service center is staffed Monday through Friday from 8 a.m.-5 p.m. When a question arises outside of these hours, the web-based self-service option enables University faculty and staff to access employment related information on such topics as benefits, policies, and training and development from the convenience of any computer, 24-hours a day. askHR is also accessible via email at

The offices of Baylor Human Resources are located in newly redesigned space on the second floor of Clifton Robinson Tower.