Alumni Email
Baylor provides former students with an email account that allows them to continue to show their Baylor affiliation through their email address.
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Alumni accounts are established one or two semesters prior to graduation so that students can begin to transition their contact information to the alumni address. The new address is similar to that of a standard Baylor student email account: Your_Bear_ID2@alumni.baylor.edu. Alumni email can be accessed at www.outlook.com/alumni.baylor.edu using either the Web or the Outlook email client. The service includes familiar Outlook features such as calendar, contacts, and provides 50 GB of email storage.
When you receive your Baylor alumni email account, we encourage you to add your mobile phone number so that you can reset your password as needed. Call the Help Desk at (254) 710-4357 to add your mobile number to your Baylor alumni email account.
Baylor student email accounts (e.g., Your_Bear_ID2@baylor.edu) remain active for one full term after either graduation or the last day of attendance. Several notifications are sent to each student prior to deactivating their student email account.
Usage of any email address provided by Baylor University is subject to the terms and conditions of the Technology Usage Policy. These accounts are also subject to the Microsoft Code of Conduct. This alumni email benefit and process may be subject to re-evaluation, modification, and termination by the University in its sole discretion in the future.
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2. Once my new alumni email account is created, how do I access my alumni email account?
To access your alumni.baylor.edu account, do the following:
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When you access your alumni email account for the first time, retrieve your initial password from the message sent to your Baylor student email account.
- Go to www.outlook.com/alumni.baylor.edu and enter your new alumni email account (e.g., Your_Bear_ID3@alumni.baylor.edu) under "Sign in with your work or school account." Then, enter your initial password. You will be required to change this password as part of the initial login process.
While you have access to both your Baylor student and Baylor alumni email accounts, you should migrate all mail that you want to keep. Messages can easily be moved by sending the email from their student account to their alumni email account.
3. What are the benefits of an alumni.baylor.edu account?
This is a free service that provides 50 GB mailboxes. The system includes calendar and contacts features and has the look and feel of Outlook Web Access (OWA) used by Baylor students to access their university email accounts. Also, this allows proud Baylor Bears to display their continued affiliation with the university through the "@alumni.baylor.edu" account name!
4. I have continued to use my student email account. Why do I have to give it up?
Baylor has provided email accounts for alumni for many years and we plan to continue to do so. We believe the new hosted alumni accounts, however, will afford many advantages to our former students including a much larger quota and continued access to features that students have enjoyed.
The decision was made in consultation with our ITS Student Advisory Group, Student Senate, focus groups, and senior administration. Careful consideration was given the desire of many grads to be identified in Baylor email as alumni, to keep their original usernames, and to have a larger quota. ITS also needed to consider the technical concerns, licensing costs, and resource limitations associated with providing this service. A high priority was to provide Baylor alumni with an improved email benefit while retaining an affiliation with the university.
5. How do I change/reset my alumni.baylor.edu password?
You will be required to set a new password the first time you login to the system, but you can change your password within the new alumni email system at any time. To make this change:
- From within the system - under the gear wheel icon next to your name in the upper right corner of the page, select "Office 365 settings" from the pull down menu.
- At that page, select the "password" link from the list on the left.
- This brings up the form for the password change. Follow the instructions to make the change.
6. How do I get help if I've forgotten my password?
If you established a mobile number on your Baylor alumni email account, you can reset your password by requesting to receive a code on your mobile device. If you do not have your mobile number registered on your Baylor alumni email account, please call the Help Desk at (254) 710-4357 and an associate will help you reset your password. Be sure to identify yourself as a former student with a question about your alumni account.
8. How can I let people know my email address has changed?
During the time when both your @baylor.edu and @alumni.baylor.edu accounts are active, you should notify as many people as possible with whom you correspond regularly of your new address, as well as update your address on sites like Facebook and Twitter. During this time, you should also move the mail messages you want to keep to your new account. Another way to tell folks about your new account is to set an out-of-office message on your student @baylor.edu account indicating your new @alumni.baylor.edu address.
9. Can Baylor help me with notification?
Baylor has no way to notify the various entities where you may have listed your student email address as contact information, so please notify your contacts of your new address by setting an out-of-office message after you graduate with your alumni email information.
11. Can I move calendar items and/or contacts from my baylor.edu account to my new alumni.baylor.edu account?
There is no automated process for moving calendar and contact entries from the student email account to the new alumni email account. However, if you can format your contacts into a .csv file, they can be imported into the alumni account by following instructions on the "Import your contacts..." link on the My Account page from the Options menu. During the migration, you may see errors when your calendar/contact information attempts to migrate, which is normal behavior in our migration process.
12. Can I access my alumni Baylor email account on my mobile device?
Yes. The new account can be accessed on your mobile device by setting up the account using your account name and password similar to other email accounts (e.g., Exchange, Gmail). NOTE: If you choose to use IMAP for your connection setting on a mobile device, please use outlook.office365.com for both your incoming and outgoing server settings.
If you need assistance or further information, visit this helpful Microsoft Outlook resource, contact the Help Desk at (254) 710-4357, or email helpdesk@baylor.edu