Search HelpDesk+
A
- Academic Technology Directors
- Account Request and Approval
- Activate BearID
- Adobe Creative Cloud
- Airbear Driver update
- AirBear Resources
- Airbear Setup for Laptops
- Airbear Setup for Mobile Devices
- Airbear Setup for Smart Phones
- Airbear Support
- Alert Notifications
- Alumni Email Information
- Alumni Email Mobile Phone Registration
- Alumni Email Password Reset
- Alumni Search
- Android Phone Email/WiFi Setup
- Anti-Virus Information-PC
- Anti-Virus Software F/S home use
- Anti-Virus Software-Student
- AppCenter
- Apple iPad Information
- Apple iPhone Setup Instructions
- Apple iPhone/iPad WiFi Setup
- Approve Request for Banner Account
- Approve Request for TRAX Account
- Asset Report
- At-Home Software
- Awareness Campaigns
B
- Backup
- Backup Guidelines
- Badge Information
- Banner Information
- Banner Printer Request Form
- Baylor Box Service
- Baylor ID Card Usage
- Baylor Mobile
- BearAware
- BearAware Awareness Campaigns
- BearAware Bulletins
- BearAware Security Alerts
- BEARdocs
- BearID Description
- BearID Guidelines
- BearID Password Setup
- BearQuest
- BearWeb
- Bongo
- Box
- Browser Information
- Budget Preparation
C
- Campus Cable Television
- Canvas
- Canvas Browser Requirements
- Card Access
- Cellular Devices and Data Plans
- Certification of Technology Equipment
- Chair SIS
- ChairSIS
- ChemDraw
- Cisco Webex
- ClassAct
- ClassRoll
- Click to Run
- Cloud Services
- Code42
- Computer Categories
- Computer Disposal Requirements
- Confidentiality Guidelines for IT Employees
- Configuration Standards for Category 1 Computers
- Content Management System (CMS)
- Crystal Reports
- Custom Application Development
D
- Data Classification Guide
- Definition of Confidential Information
- Definition of Information Technology System
- Definition of University Data and Information
- Departmental Budget Preparation
- DevNet
- Dialing instructions
- Digital Signage
- Digital Signature
- Directory
- Directory - Use of Information
- Disposition of Computer Equipment
- Domain Names
- Duo Two Factor
E
- Ecommerce Guidelines
- Electronic Grade Posting
- Electronic Thesis and Dissertation System
- Ellucian Banner
- Email Account/Calendar Request form
- Email Addressing
- Email Directories
- Email Documentation
- Email Etiquette
- Email Guidelines
- Email List Application Form _ Students
- Email List Application From _ Faculty/Staff
- Email List Guidelines
- Email Management
- Email Scams
- Email Signature on Android Device
- Email/WiFi setup for Mobile Devices
- Energy Usage
- Event Network Access
F
- Faculty Evaluation
- Faculty Technology
- FileMaker Project Request
- Financial Systems
- Firewall Port Request Form
- Forget the Network iOS
- Forgot BearID Password
- Former Student Search
- Forms - Link to all ITS Forms
- Fostering Student Success (Deficiencies & Referrals)
- Fusion
G
- Gartner Resources
- General Goals
- General Support
- Getting Help
- Green IT
- Guest Computer Access
- Guest Network Access
H
- Handling of Confidential Information
- Hardware Information
- Hardware Replacement Schedule
- Hardware Standards
- Hardware Support Guidelines
- Heat Ticket
- Help Ticket
- How to Purchase Departmental Software
- Human Resource Systems
I
- ID Card Photo
- ID Card System
- Identity Theft Handout
- Identity Theft Presentation
- Incidence Response Policy
- Incoming Baylor Bear Info
- InCommon POP (Baylor Info)
- InCommon POP (Baylor Practices)
- Information Release Guidelines
- Information Security Program Plan
- Information Technology Asset
- Information Use Policy
- Installation of New Technology
- International Calling
- iPad Information
- iPhone Email/WiFi Setup
- IT Systems
- ITS Badge Information
- ITS News
- ITS Outages
- ITS Support Policy
- Ivanti General Information
- Ivanti Updates Applied
- Ivanti Upgrades/Patching Services
K
L
- Leaving Campus
- LinkedIn Learning
- Loaner Equipment
- Loaner equipment
- Loaner Equipment Guidelines
- Loaner Program
- Local Calling
- Location of ITS Offices
- Long Distance Calling
- Lost Equipment Report
- Lost or Stolen Baylor Mobile Device
- Lost or Stolen ID Cards
M
- Mac Keychain Information
- Mac Printer Installation
- Malware (Avoiding)
- Malware Filtering
- Malware Tips
- Microsoft 365
- Microsoft Advanced Threat Protection
- Microsoft Products for Employees and Students
- Microsoft Teams
- Mission Statement
- Mobile Device Guidelines
- Mobile Device Setup
- Mobile Site for Baylor
- Move Packet
- Moving Computers or Technology Equipment
- myBearID
N
- Network Usage Policy
- New Network Jack
- New Student Information
- New Telephone Request
- News In-Game App
- Non-Standard Cell Phone Form
O
- On-Campus Calling
- Online Directory
- Online Directory Photos
- Organizational Chart for ITS
- Outages
- Outlook 365
- Outlook Documentation
- Outlook Web Access
P
- Password Policies
- Password Security
- PawPrints
- PC Printer Installation
- PeopleSoft
- Personal and Academic Web Sites
- Phishing
- Phone Information
- Policies
- Pop-up Settings
- Posting Final Grades
- Printing on Campus
- Professional Development IT Training
- Project Request Form
- Purchasing Software
Q
R
- Redeployment of Equipment
- Removal of Data
- Request for Banner account
- Request for Non-Standard Technology
- Request for Technology Systems & Software
- Request for TRAX account
- Reset BearID Password
- Respondus
S
- Safe Computing
- Secure Computing Tips
- Security
- Security Incident
- Security Review
- Security Tip Sheets
- Seminars
- Server Registration
- Server Security Policy
- Site Map
- Smart Phone Setup
- Social Network Security
- Social Security Number Usage
- Software and Operating Systems Services Group
- Software Catalog
- Software Information
- Software Installer - Mac
- Software Installer - Windows
- Software Support Levels
- Student Related Systems
- Student Worker Badge
- Support Policy
- Sustainability
- System Maintenance
T
- Technology for Retirees
- Technology for Students
- Technology News
- Technology Purchasing
- Technology Request
- Telephone Dialing Instructions
- Telephone Information
- Telephone Models
- Telephone Training Video
- Temporary BearID Access
- Temporary Network Access
- Texas Computer Crime Statue
- think-cell
- Training and Development
- Transfer Student Information
- TRAX
- TRAX Help
- Trouble Ticket
- Turning Point
- Turnitin
U
- UIN/Social Security Number Usage
- Unauthorized Access
- University ID Photo Usage Guidelines
- Updates (Application)
V
- Video Surveillance Policy
- Virtual Private Network (VPN)
- Virus Alert Notification
- Virus Information-PC
- Virus Protection
- Visio
- Vision
- Visitor Network Access
- Visual Studio
- Voicemail Information
- Voicemail Password and Greeting
- VPN Guidelines
- VPN Instructions (iPad)
- VPN Setup Instructions
W
- Web Custom Data Form
- Web Filtering
- Websense Question Form
- Website Departmental Consulting Services
- Website Publishing Policy
- Website Support
- Windows Software for Employees and Students
- Wireless Access setup for BU Event
- Wireless Network Connection
- Wireless Networking Support
- Wireless Setup for Computers/Phones
- WordPress
Z