HelpDesk+
HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the Garden Level of Moody Memorial Library.
How can we help you today?
News
Read More NewsJul. 9, 2021
Microsoft Releases Mandatory Security Patch for All Windows Users
Microsoft strongly encourages all Windows users to apply the 2021-07 Update to their devices. Baylor ITS is automatically deploying this update to all campus systems.
Jul. 8, 2021
Fire Suppression System Deployment Causes Widespread System Outages
During routine maintenance on the morning of July 7, the fire suppression system in Baylor's core data center deployed causing critical systems to go offline for several hours.
May 11, 2021
Microsoft Enhances Recorded Meetings in Teams
Microsoft is improving the way meetings recorded in Teams are managed across the Microsoft 365 platform.
Apr. 22, 2021
Change to Zoom Login Process Coming May 17
Baylor’s Zoom login process will require two-factor authentication for all Baylor email-associated accounts