Telehealth Information

Telehealth Services

See a physician any time, day or night, and get the care you need when you need it.


If you are in Texas and would like to visit a Baylor University physician over a video chat during the normal Health Center clinic hours, call 254-710-1010.

If you are outside of Texas, or if you’re looking for care outside of the Health Center’s regular clinic hours, visit the Baylor Telehealth by AcademicLiveCare Care Hub.

Baylor Telehealth by AcademicLiveCare offers 24/7 on-demand urgent care for all of your physical health concerns.

Baylor Telehealth by AcademicLiveCare also provides access to dieticians and psychiatrists for ongoing nutritional and psychiatric support.

Visit the Baylor Telehealth by AcademicLiveCare Care Hub to connect to a doctor now or schedule an appointment:


Register with your Baylor email address and Service Key ALCBAYLU. You will only need to enter this once when you first set up your account.

When prompted for a coupon code, use ALCBAYLU22.  You will need to enter this coupon code each time you have a visit.  Do not enter credit card information.


The Health Center’s clinic hours are Monday-Friday from 8am-5pm and Saturday from 9am-1pm.

Examples of health issues that could be treated with a telehealth appointment:

  • Respiratory symptoms
  • UTIs
  • Rashes
  • Pink eye
  • Allergies and asthma
  • Prescription Refills
  • Sprains and strains
  • Mild nausea, vomiting or diarrhea
  • Yeast infections


Health Services

McLane Student Life Center, 2nd Floor
209 Speight Ave
Waco, Tx 76706
Phone: (254) 710-1010
Fax: (254) 710-2499