Medical Emergencies

In the case of a medical emergency:

  1. The traveler should go to the nearest clinic or hospital.
  2. Call Baylor University's Global Safety and Security Hotline 24/7 at:              +1-312-894-0095.
  • Provide the duty officer with the traveler’s name, policy number (if available), phone number, and your location.
  • Our assistance providers will monitor your case closely to determine if medical care is appropriate and adequate local resources are available
  • Often, our providers can arrange for direct payment to the medical facility for treatment. If they cannot directly pay the medical facility, the traveler will be reimbursed for the cost of treatment
  1. Students studying abroad should notify their program/resident director as soon as possible.
  2. If there is no on-site staff associated with the program or the patient is traveling independent of a group, call Baylor University's Global Safety and Security Hotline 24/7 at +1-312-894-0095. The duty officer will locate the Director of Global Safety and Security and connect them with the caller.

Department of Public Safety

Speight Plaza Parking Facility
1521 S. 4th St.
Waco, TX 76706
Parking Matters: 254.710.7275
Non-Emergency: 254.710.2211
Emergency: 254.710.2222