Baylor Telehealth by Academic Live Care

Baylor Telehealth by Academic Live Care

Any Student, Anywhere, Anytime

In addition to the robust medical and counseling services offered through the Baylor Health Center and Counseling Center on Baylor’s main campus, the University has partnered with Academic Live Care to expand the medical and counseling services available to students.  All Baylor students now have access to the following FREE services:

  • 24/7/365 Unlimited In-the-Moment Mental Health Clinical Support Line
    • Also available to students who are abroad
  • Unlimited Telehealth Visits
    • Virtual Urgent Care (Physical Health)
    • Psychiatry
    • Nutritional Counseling
    • Women’s Specialized Care and Wellbeing
    • Mental Health Counseling
    • Telehealth Visits are available evenings, weekends, and when the University is closed
  • Unlimited Face-to Face Visits for Mental Health Counseling through referral to local providers who are within Academic Live Care network.

Academic Live Care offers flexibility in appointment times as well as access to providers based on preferences such as gender, cultural and ethnic background, language spoken, and specialties.

How to Access Baylor Telehealth by Academic Live Care:

For immediate mental health support and or to schedule a counseling appointment, call 833-969-3998

For medical services including virtual urgent care or to make a psychiatry or nutritional services appointment, go to and select the desired service.  Please use Service Key is ALCBAYLU and the Coupon Code is ALCBAYLU22.


ALC Telehealth User Guide

To access access the Academic Live Care website: CLICK HERE