It is reassuring to know that a student you have referred has actually made and kept an appointment. The best way to achieve this reassurance is to ask the student directly. This is also a way of showing continuing concern for the student. We may suggest that the student confirm this with you and, if requested, we will confirm with you that a student has attended their first session. Otherwise, we will need the student's permission to contact you for any other information.
There will be times when the student will not want to share this information with you. In these instances, both BUCC and you must respect the student's wish for confidentiality, despite the uneasiness this creates.
There is a BUCC professional who is on-call 24 hours per day for after-hours and weekend crisis. Anyone may dial 254-710-2467 to contact the BUCC on-call professional.