Program of Care

Program of Care


The Baylor Counseling Center is equipped to provide assistance for the emergent concerns of our students. We provide a continuum of care for students by staff clinicians (psychologists, licensed social workers, licensed marriage and family therapists, and licensed professional counselors) who work towards delivering the best services that will address your concerns.


Consultation Services: We provide consultation services that can help you with strategies for aiding a student to connect with the Counseling Center. We provide these services with those concerned about a student. We are open to speaking to parents, friends, staff and faculty about a range of issues, including: Strategies for helping a student connect with the Counseling Center or another on-campus support; concerns about a particular student who might be experiencing emotional distress or struggling with mental health struggles; concerns about the impact of an individual’s distressing behaviors on others or referrals to other community mental health providers and services

Individual Therapy: We often see students at the Counseling Center on an individual basis to address a variety of concerns including depression, anxiety, relationship problems, academic problems, coping with loss, and eating disorders to name a few. The clinician will initially assess your concerns and collaborate with you on a treatment plan for short term therapy, and usually meet with you on are regular basis for 45-50 minutes.

Telehealth Options:

Baylor University offers several options for online counseling:

 If you are in Texas and would like counseling services with the Baylor University Counseling Center by video during the normal Counseling Center office hours, call 254-710-2467.

To better serve our Baylor students, we have enhanced our services for students by partnering with Academic Live Care to provide 24/7/365 counseling for all Baylor students regardless of geographic location.

If you are outside of Texas, or if you are in Texas but looking for counseling services outside of the Counseling Center’s regular business hours and services, call 833-969-3998 to be connected with Academic Live Care.

If you are outside of the U.S., call +44 20 8987-6588.

Baylor University Counseling Center hours: Monday-Friday 8am-5pm

Baylor Telehealth by Academic Live Care:  24 hours a day/7 days a week/365 days a year


Other Services:

Trauma Recovery Services: We have a treatment team of professional clinicians trained specifically in trauma recovery. We provide confidential
services that are safe and supportive to help the trauma survivor as they sort through their options and begin healing.

Addictive Behavior Services: Staff can meet with you individually for various types of addictive behavior concerns: substance abuse, pornography, gaming, and gambling to name a few. In addition, we provide groups to support both men and women dealing with these concerns.

Dietitian Services: Regina Mastin, a licensed and registered dietitian, provides medical nutrition therapy for students. If you have a nutrition related diagnosis such as diabetes, hypoglycemia, anemia, gastrointestinal disorders, high cholesterol or high blood pressure, food allergies, as well as struggling with disordered eating, you may benefit from nutritional counseling as well. Nutrition counseling includes an assessment of current nutritional status, evaluation of current dietary intake, need for dietary modifications and education on appropriate diet.